Carla Sparks
Fort Collins
Summary
Well organized and personable hospitality industry professional. Demonstrated capability of excellent customer service, building and training highly efficient and focused teams and developing customer rapport for return business. Experience in casual and fine dining environments, high volume and banquet operations. Demonstrated broad-based strengths in: customer service / bartending / employee training and development / restaurant operations / written & verbal communications / management
Overview
27
27
years of professional experience
1
1
Certification
Work History
POB/BG
Premier Event Staffing
09.2023 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Server/Bartender
Flying Horse Steakhouse
01.2019 - 01.2020
- Company Overview: Fine dining steak house and casual private club house dining room
- Opening for early morning breakfast service
- Prepping coffee, juices, espresso machine as well as bar garnishes and cocktails
- Maintained pre bussing and resetting tables in a timely manner while ensuring cleanliness
- Offering specialty appetizers, entrees and cocktails as part of the fine dining experience
- As well as suggesting wine pairings with meals and after diner drinks
- Assuring all closing duties were done to company specifications after dining service
- Maintained and presented all paper work and monies at shifts end to on duty manager
- Fine dining steak house and casual private club house dining room
Server / Bartender
BENTWOOD COUNTRY CLUB
01.2015 - 01.2019
- Company Overview: Fine dining events and casual country club dining room service
- Opening and closing procedures including side work duties according to preset procedures
- Cashier functions for closing procedures and end of shift reporting
- Bar set up with appropriate products, glassware and garnish supplies
- Drink service in accordance with local and state regulations
- Assistance with management of special events and outdoor functions
- Fine dining events and casual country club dining room service
Corporate Trainer / Server / Bartender
LOGAN’S ROAD HOUSE
01.1998 - 01.2017
- Company Overview: Corporate training in the opening of new locations for a national chain of casual dining restaurants with over 200 locations in 23 states
- Developed learning materials and activities to prepare and motivate new hires for success
- Traveled extensively to open new locations for the company
- Implemented classroom experience to teach menu items to new hires
- Provided classroom training for work processes in accordance with corporate guidelines
- Effectively operated full service bar - managed costs and maximized revenue
- Product inventory maintenance including order placement from local distributors and reporting
- Corporate training in the opening of new locations for a national chain of casual dining restaurants with over 200 locations in 23 states
Server
WESTERN SKIES STEAK HOUSE
01.2011 - 01.2013
- Company Overview: Casual dining full service restaurant voted by customers to be the best steak house in town
- Opening and closing procedures
- Customer service – order taking, POS system utilization, food delivery and clearing tables
- Effective in special event management and customer retention
- Casual dining full service restaurant voted by customers to be the best steak house in town
Education
vocational training -
Howard College
San Angelo, TXHS Diploma -
Lake View High School
Skills
- Multiple POS system including Squirrel, Hula and proprietary pos
- Multitasking Abilities
- Organizational skills
- Critical thinking
Certification
TIPS certified
Food Handel's certification
Timeline
POB/BG
Premier Event Staffing
09.2023 - Current
Server/Bartender
Flying Horse Steakhouse
01.2019 - 01.2020
Server / Bartender
BENTWOOD COUNTRY CLUB
01.2015 - 01.2019
Server
WESTERN SKIES STEAK HOUSE
01.2011 - 01.2013
Corporate Trainer / Server / Bartender
LOGAN’S ROAD HOUSE
01.1998 - 01.2017
vocational training -
Howard College
HS Diploma -
Lake View High School
Similar Profiles
Isaac ThornIsaac Thorn
President at Baltimore's Premier Event SolutionsPresident at Baltimore's Premier Event Solutions
PAYTON TIRPAKPAYTON TIRPAK
BANQUET SERVER at Premier Event ServicesBANQUET SERVER at Premier Event Services
Stefanie BerryStefanie Berry
Event Coordinator Director/ Business Owner at Elegant Affairs Premier Event Planning & CoordinatEvent Coordinator Director/ Business Owner at Elegant Affairs Premier Event Planning & Coordinat
Liam SartiLiam Sarti
Combat Marksmanship Coach at United States Marine CorpsCombat Marksmanship Coach at United States Marine Corps
Hunter JohnstonHunter Johnston
Front Desk Employee at Genesis Health ClubsFront Desk Employee at Genesis Health Clubs