Carla Márquez

Agriculture Project (Salesforce Legacy)

• Led manual testing efforts for a legacy Salesforce system, ensuring stability and accuracy across outdated, yet business-critical, components.
• Validated custom workflows, triggers, and integrations specific to the agropecuarial domain, including field operations and client data management.
• Improved data quality by implementing validation rules and customizing page layouts in Salesforce.
• Tested functionality, performed debugging and carried out modifications to conduct quality checks.
• Checked processes and assessed communications within CRM systems for efficiency.
• Performed regression, functional, and integration testing across multiple environments to ensure system stability under frequent changes.
• Managed testing under high-pressure conditions, meeting tight deadlines, and adapting quickly to shifting priorities and urgent client needs.

Medical Project (Custom integration between Salesforce and Azure Functions)

• Developed custom testing tools tailored to specific medical project requirements, increasing efficiency in identifying issues.
• Operated API testing tools, such as Insomnia and Postman.
• Designed and executed manual test cases for cloud-based applications, leveraging Azure Functions to validate business logic and data flow.
• Performed end-to-end testing of Blob Storage operations, ensuring accurate file handling, data integrity, and access control.
• Validated data consistency and query performance in Cosmos DB, including testing partitioning strategies and indexing configurations.
• Tested asynchronous messaging workflows using Azure Service Bus, verifying message delivery, retries, and dead-letter queue handling.
• Conducted manual testing of SFTP integrations, ensuring secure file transfers, and correct data formatting for downstream processing.
• Collaborated with development teams to test and validate Salesforce integrations, including data synchronization, API responses, and error handling.
• Created and maintained detailed test documentation, including test plans, test cases, and defect reports.
• Participated in sprint planning and daily stand-ups, contributing QA insights to improve feature quality and test coverage.
• Led a QA team of three members in the planning, execution, and delivery of testing activities for a Salesforce integration initiative on the backend side.

Banking Project (Azure–Salesforce Integration via MuleSoft).

• Led manual testing efforts for a complex integration stream between Azure services and Salesforce, orchestrated through MuleSoft.
• Designed and executed API test cases using Postman, validating data flow, transformation logic, and error handling across systems.
• Managed and mentored two client-side testers, providing guidance on test execution, defect reporting, and quality standards.

Cannabis Sales Project (MuleSoft–Salesforce Integration).

• Led manual testing of MuleSoft-based integrations supporting sales operations in the cannabis industry, with a focus on regulatory compliance and transactional accuracy.
• Validated API endpoints and data mappings between MuleSoft and Salesforce using Postman, ensuring correct behavior under various business scenarios.
• Oversaw a team of two testers, coordinating daily tasks, reviewing test results, and ensuring adherence to project timelines.

Journalism Mobile Project.

• Executed manual mobile testing for the Android stream across multiple physical devices and emulators, ensuring compatibility and performance.
• Validated UI/UX consistency and responsiveness across different screen sizes, OS versions, and device configurations.
• Conducted accessibility testing focused on blind users, verifying screen reader compatibility (TalkBack), proper labeling, and navigability using assistive technologies.
• Collaborated with designers and developers to ensure compliance with accessibility standards (WCAG) and inclusive design principles.
• Monitored and validated user engagement metrics and content performance indicators using Adobe Analytics, ensuring accurate data capture and reporting.
• Reported and tracked defects using TestRail, providing detailed reproduction steps, and severity assessments.

Payments Project

• Performed manual testing of a web-based payments application, focusing on core functionalities such as transaction processing, user authentication, and error handling.
• Executed UX/UI testing to ensure intuitive user flows, visual consistency, and alignment with design specifications.
• Conducted responsiveness testing across various screen sizes and browsers to validate mobile and desktop compatibility.
• Created and executed functional test cases based on business requirements and user stories.
• Reported bugs and inconsistencies using tools like JIRA, including clear reproduction steps, and screenshots.
• Validated data consistency between the front end and back end using DB Beaver, ensuring accurate storage and retrieval of payment-related data.

Consulting Intranet Project.

• Participated in the manual testing of a newly developed intranet platform designed to provide consultants with access to large volumes of structured and unstructured data.
• Executed basic functional test cases to validate user access, data retrieval, and navigation across different modules of the intranet.
• Collaborated with senior QA team members to understand testing workflows, tools, and documentation standards.
• Gained hands-on experience in test planning, execution, and reporting under the guidance of experienced testers.
• Developed foundational knowledge in manual testing methodologies and quality assurance best practices.

Internal Project (Book Organization System).

• Conducted functional testing of an internal web application focused on organizing and categorizing digital books.
• Validated features such as search, filtering, tagging, and user permissions.
• Ensured proper data display and consistency across different views and user roles.
• Collaborated with developers to resolve issues and improve usability.

Internal Project (Recruiting Tool).

• Participated in the testing of an internal tool designed for recruiting workflows and documentation.
• Executed manual test cases to validate task creation, assignment, and tracking functionalities.
• Verified data accuracy and consistency across modules and user roles.
• Provided feedback on usability, and contributed to test documentation.