Summary
Work History
Overview
Education
Skills
Languages
Timeline
Generic

Carina Zuniga

Colorado Springs

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Work History

Front Desk Receptionist

Front Desk Position
08.2023 - 11.2023
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Front Desk Agent

Front Desk Position
01.2022 - 08.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Overview

2
2
years of professional experience

Education

High School Diploma -

Sunnyside High School
Sunnyside, WA
05.2019

Skills

  • Call Handling
  • Reminder Calls
  • Office Supplies and Inventory
  • Operational Requirements
  • Intake Form Processing
  • Information Documentation

Languages

English
Native or Bilingual

Timeline

Front Desk Receptionist

Front Desk Position
08.2023 - 11.2023

Front Desk Agent

Front Desk Position
01.2022 - 08.2022

High School Diploma -

Sunnyside High School

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Carina Zuniga