Canyon Foster
Loveland
Summary
Accomplished Golf Assistant with a proven track record at The City of Loveland - The Olde Course, adept in POS system operation and delivering exceptional customer service. Excelled in tournament organization and inventory control, enhancing operational efficiency. Skilled in fostering customer relationships and training staff, showcasing strong leadership and computer literacy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Golf Assistant
The City of Loveland - The Olde Course
10.2024 - Current
- Partnered with golf shop, cart staff and play/tee staff to maintain smooth golf operations.
- Acting head pro on the weekends, when all other golf professionals were away from the property.
- Handled clerical and cashier work inside clubhouse to assist players.
- Assisted in maintaining golf cart fleet with regular upkeep and nightly cart checks.
- Kept golf course equipment stored properly and reported maintenance needs.
- Logged daily course activities and reported back to head golf professional.
- Experience in merchandising and inventory control, including building PO's and receiving orders.
Golf Pro Shop Assistant
The City of Loveland - Olde Course
03.2022 - 09.2022
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Promoted game of golf and specific golf course and maintained high level of professionalism and service.
- Administered point of sales applications and trained new team members in customer service and operations details.
- Adhered to company, club and department standards of operations, policies and procedures and contributed ideas for improvement.
Sales Associate
Best Buy
12.2023 - 03.2024
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Tourism And Hospitality Management
Colorado State University
Fort Collins, CO12-2023
Skills
- Tournament organization
- POS system operation
- Computer Literacy
- Teaching experience
- Strong customer service skills
- Detail Orientation
Certification
PGA Associate in good standing
Timeline
Golf Assistant
The City of Loveland - The Olde Course
10.2024 - Current
Sales Associate
Best Buy
12.2023 - 03.2024
Golf Pro Shop Assistant
The City of Loveland - Olde Course
03.2022 - 09.2022
Bachelor of Science - Tourism And Hospitality Management
Colorado State University
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