Candelaria Gonzalez
Denver
Summary
Highly organized professional with a strong background in care coordination, database management, and workflow optimization. Experienced in scheduling, stakeholder outreach, and supporting program operations to improve efficiency and service delivery. Recognized for strong communication skills and ability to manage multiple priorities in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Resource and Referral Specialist
CU School of Medicine
2025.01 - Current
- Collected and documented patient information to initiate consultation episodes and coordinate referrals with designated professionals
- Facilitated telehealth and in-person consultation workflows, ensuring completion and accuracy of pre-consult materials (e.g., psychological assessments, self-report measures)
- Scored and organized patient assessment data to support clinical decision-making
- Scheduled and coordinated one-time consultation appointments between providers and patients
- Maintained accurate records by entering provider interaction data into a secure database system
- Coordinated outreach efforts and registration meetings with external partners, including healthcare practices and school-based health centers
- Served as a primary point of contact for external stakeholders, providing guidance on consultation and education services
- Supported planning and execution of meetings, events, and program activities; recorded and distributed meeting minutes
- Contributed to the development and improvement of operational workflows and procedures to enhance program efficiency
- Collaborated with program leadership to support daily operations and special projects
Office Manager
Abby Care
2023.03 - Current
- Document Management
- Technical Support
- Organizational Skills
- Mail handling
- Bilingual
CNA
Abby Care
2021.11 - 2023.03
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Developed effective communication strategies between departments within the organization.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Provided training to new hires on office policies and procedures.
- Monitored inventory levels and placed orders when needed.
- Maintained confidential records relating to personnel matters.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Created spreadsheets in Excel to track data.
- Organized company events including holiday parties, team building activities.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Delivery Driver
Amazon
2021.02 - 2021.11
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Medical Assistant
Denver Health
2018.11 - 2019.11
- Documented patient care services by charting in designated areas.
- Administered medications under supervision of a licensed nurse.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected samples from patients for laboratory testing purposes.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Certificate - Certified Nursing Assistant
Voyager
Denver, COCertificate - Medical Assisting
Pima Medical Institute
Aurora, COHigh School Diploma - undefined
Montbello High School
Denver, CO2014-06
Skills
- Customer Service
- Office Management
- Bookkeeping
- Compliance Monitoring
- Data Entry
- Clerical Support
- Database management
- Data entry proficiency
Languages
English: Professional
Spanish: Professional
Timeline
Resource and Referral Specialist
CU School of Medicine
2025.01 - Current
Office Manager
Abby Care
2023.03 - Current
CNA
Abby Care
2021.11 - 2023.03
Delivery Driver
Amazon
2021.02 - 2021.11
Medical Assistant
Denver Health
2018.11 - 2019.11
Certificate - Medical Assisting
Pima Medical Institute
High School Diploma - undefined
Montbello High School
Certificate - Certified Nursing Assistant
Voyager