Camilo Andrés Bedón Diaz
Resumen profesional
Call center agent with strong communication skills. I excel at efficiently handling inquiries and effectively resolving issues, thereby improving customer satisfaction. I am seeking a new work environment in which to offer my services.
Datos destacados
2
2
years of professional experience
Experiencia
Telephone agent
24 - 7 INTOUCH COL S.A.S.
Bogotá, Bogotá D.C.
2022.12 - Actual
Telephone agent responsible for customer service for accommodation owners on the Booking.com platform.
Waiter
Alexandra Tamayo
Bogotá, Bogotá D.C.
2016.12 - 2017.12
Waiter at private catering events
Logistics agent
Argos Logística S.A.S
Bogotá, Bogotá D.C.
2015.07 - 2016.10
Logistics operator responsible for the management and logistical organization of events in theaters
Formación
High School -
Gimnasio Alemán Friedrich von Schiller
Finca San José, Sector El Rocío, entrada por la Tr 2009.08 - 2017.07
Certificate in Basic Accounting -
Basic courses in accounting
SENA 2017.09 - 2017.10
Certificate in basic Microsoft Office skills -
Basic courses in systems (Microsoft Office)
2017.09 - 2017.10
German B1 Level -
Intensive German courses
Marburg, Germany 2018.06 - 2019.12
Business Administrator - Economic Sciences
Universidad Militar Nueva Granada
kilómetro 2, vía Cajicá-Zipaquirá 2021.06 -
Enfatiza tus habilidades clave
- Customer service and advice
- Organization and efficiency
- Excellent communication skills
- Computer skills
- Effective problem solving
- Empathy and patience
- Active listening to customers
- Proactive attitude
Idiomas
Español
Idioma nativo
Alemán
Intermedio
B1
Inglés
Avanzado
C1
Francés
Principiante
A1
Cronología
Telephone agent
24 - 7 INTOUCH COL S.A.S.
2022.12 - Actual
Business Administrator - Economic Sciences
Universidad Militar Nueva Granada
2021.06 -
German B1 Level -
Intensive German courses
2018.06 - 2019.12
Certificate in Basic Accounting -
Basic courses in accounting
2017.09 - 2017.10
Certificate in basic Microsoft Office skills -
Basic courses in systems (Microsoft Office)
2017.09 - 2017.10
Waiter
Alexandra Tamayo
2016.12 - 2017.12
Logistics agent
Argos Logística S.A.S
2015.07 - 2016.10
High School -
Gimnasio Alemán Friedrich von Schiller
2009.08 - 2017.07