Summary
Overview
Work History
Education
Skills
Idiomas
Timeline
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Camilo Quintero

Bogota

Summary

Ingeniero Civil especializado en el diseño, desarrollo y ejecución de proyectos de infraestructura, con sólidas habilidades técnicas y analíticas. Dominio excepcional de programas Autodesk que potencia la creación de soluciones innovadoras y sostenibles para las comunidades. Destacadas habilidades en comunicación y liderazgo que fomentan un trabajo efectivo en equipos multidisciplinarios, impulsando la colaboración hacia la excelencia. Alto nivel de dominio del idioma inglés (C1) que facilita la comunicación fluida y precisa en entornos internacionales.

Overview

4
4
years of professional experience

Work History

Technical Support Representative

Asurion
02.2025 - 12.2025
  • Resolved technical issues for customers through remote troubleshooting and support channels.
  • Developed strong customer relationships through effective communication and problem-solving techniques.
  • Provided product knowledge and support to enhance customer understanding and satisfaction.

Sales Agent

Teleperformance S.A.S
01.2024 - 01.2025
  • Missions or tasks:
  • Direct sales for a booking service company.

Customer Service Representative

Concentrix
12.2022 - 10.2023
  • Missions or tasks:
  • Technical Support via chat and phone for a streaming company.
  • Managed high-volume call traffic while maintaining exceptional service standards.

Retention Service Representative

Accedo S.A.S
12.2021 - 11.2022
  • Missions or tasks:
  • Prevent existing customers from leaving and increase their loyalty.
  • Sell home services (TV, Internet, Phone lines)

Education

Ingeniero Civil - Civil Engineering

Universidad Santo Tomas
Bogota, Colombia
04.2025

Diplomado Internacional en metodología BIM - undefined

Universidad Santo Tomas
Bogotá, DC
01.2024

AutoCad 2D Y 3D - undefined

Udemy
Bogota
01.2022

Microsoft Office Specialist - undefined

Coursea
Bogota
01.2019

Ingles Avanzado - undefined

Open Hearts Academy
Miami, Fl
01.2019

Skills

  • AutoCAD
  • AutoCAD proficiency
  • CAD drafting
  • Microsoft excel, project, and Visio
  • BIM modeling
  • SharePoint
  • Construction management
  • Project management
  • Microsoft Office Suite
  • SAP
  • AutoDesk inventor

Idiomas

English: Advanced (C1)
Spanish: Native

Timeline

Technical Support Representative

Asurion
02.2025 - 12.2025

Sales Agent

Teleperformance S.A.S
01.2024 - 01.2025

Customer Service Representative

Concentrix
12.2022 - 10.2023

Retention Service Representative

Accedo S.A.S
12.2021 - 11.2022

Diplomado Internacional en metodología BIM - undefined

Universidad Santo Tomas

AutoCad 2D Y 3D - undefined

Udemy

Microsoft Office Specialist - undefined

Coursea

Ingles Avanzado - undefined

Open Hearts Academy

Ingeniero Civil - Civil Engineering

Universidad Santo Tomas
Camilo Quintero