Camila Viviana Ayala-Morales
Thornton
Summary
Detail-oriented with expertise in office administration, property management, and customer service. Skilled in scheduling and enhancing client experiences through effective communication and collaboration. Exceptional focus that allows to optimize workflow.
Overview
5
5
years of professional experience
Work History
Unlicensed Real Estate Assistant
Real Estate Agent
Thornton, CO
09.2024 - Current
- Managed scheduling and coordination of property showings for clients.
- Assisted in preparing marketing materials, enhancing property visibility.
- Conducted research on market trends to support pricing strategies.
- In process of real estate education (Expected to finish in August)
- Managed a database of clients, tracking preferences and communication history to improve customer service.
- Maintained a high level of professionalism when interacting with clients, vendors, and agents, fostering positive working relationships.
Sales Associate
Journeys
Thornton, CO
06.2023 - 10.2025
- Assisted customers with product selection and provided personalized service to enhance shopping experience.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Trained new associates on customer service standards and operational procedures to ensure consistency in service delivery.
- Analyzed sales data trends to identify opportunities for improvement in merchandising strategies and promotions.
- Learned to communicate with customers through personalized experiences
Mail Services Clerk
Catholic Health Initatives
Centennial, CO
08.2021 - 10.2021
- Sorted and distributed mail to ensure timely delivery across departments
- Filed and kept "higher ups" constantly updated on all changes
- Maintained accurate records of outgoing shipments, ensuring compliance with organizational policies and tracking standards.
Education
High School Diploma -
Horizon High School
Thornton, COBBA - Business Administration And Management
Metropolitan State University of Denver
Denver, CO05.2028
BBA - Business Administration And Management
Regis University
Denver, CO05.2028
Real Estate License - Real Estate
Kaplan Real Estate
Online08.2026
Skills
- Office administration
- Microsoft office
- Property management
- Scheduling appointments
- Property listings
- File management
- Real estate terminology
- Customer service
- Multitasking and organization
- Verbal and written communication
- Phone and email etiquette
- Property tours
- Project management
- Conflict management
Languages
Spanish
English
Native or Bilingual
Timeline
Unlicensed Real Estate Assistant
Real Estate Agent
09.2024 - Current
Sales Associate
Journeys
06.2023 - 10.2025
Mail Services Clerk
Catholic Health Initatives
08.2021 - 10.2021
High School Diploma -
Horizon High School
BBA - Business Administration And Management
Metropolitan State University of Denver
BBA - Business Administration And Management
Regis University
Real Estate License - Real Estate
Kaplan Real Estate