Cameron P. Eiseman
A results-driven operations leader with demonstrated success overseeing multiple diverse operations while managing several lines of business within strict budgetary constraints. Skilled at collaborating across departments and cross-functional teams to achieve effective, timely outcomes. Recognized for fostering a positive and productive work environment by supporting direct-report staff through strong leadership, a dedicated work ethic, and exceptional organizational skills.
Work History
Product Sales and Services Manager
3 Years 9 MonthsPromoted to Product Sales and Services Manager while maintaining some previous responsibilities. Change in scope and responsibility in Fall 2025 due to restructuring.
- Primary Hiring Manager for Vail Mountain Product Sales and Services - Leadership Positions
- Managing the budget for these locations
- Participates in Vail Mountain's leadership as a member of the Resort Leadership Team
- Member of Vail Mountain's Guest Experience team, compiling data from guest surveys in order to create action plans for operational departments
- Manages records for these operations
- Maintains relationships with diverse departments to achieve goals (Marketing, Events, Group Sales, Ski and Ride School)
- Assists in the design of Product Sales and Services Training Material, both on an enterprise level and an internal Vail Mountain level
- Disciplinary and quality control of my staff
- Ensure the compliance of the following offices with local and corporate internal auditing
- Executes HR functions on an operational level
- Advocate for new initiatives such as the My Epic App, allowing guest self service to improve efficiency
- Troubleshot complex issues across the enterprise while acting as a liaison for our call center partners both foreign and domestic, primarily for Vail Mountain specific inquiries
- Participated in product testing for the resort, ensuring our products are operating correctly in our systems before each season
Fall 2025 - Present: Oversees the Lionshead Ticket Office and Lionshead Children's Ski School, and Vail Mountain's Lost and Found
Fall 2022 - Fall 2025: Oversaw Lionshead Children's Ski School, Cascade Ticket Office, and Vail Mountain's Call Center
Product Sales and Services Assistant Manager
11 MonthsPromoted to Product Sales and Services Assistant Manager while maintaining some previous responsibilities
- Oversaw Vail Mountain's Call Center
- Oversaw Group Sales (ATS) while working with the contracting team to ensure that all goals were met in a timely manner
- Lead a professional team capable of handling all guests needs to the best of our ability
- Provided guidance to our employees as needed
- Lead the integration of new employees
- Successfully delegated tasks to fellow employees
- Vail Resorts
Product Sale and Service Team Lead
2 Years 2 Months- Oversaw the sale of tickets, passes, ski school, and summer experiences both in person and over the phone
- Managed day to day administrative needs for the office
- Troubleshot complex guest interactions
- Participated in training frontline employees and new supervisors
- Occasionally supervised Call Center operations, including monitoring call times and operator sales
- Assisted in corporate projects during our shoulder seasons in the spring and fall
- Made sure that our facility and staff met Vail's standards
- Vail Resorts