Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
Work History
Delivery Driver and Assistant Manager
Domino's Pizza
12.2024 - Current
As driver
Executed daily food preparation independently, ensuring timely service delivery.
Oversaw daily store setup operations each morning.
Managed simultaneous delivery operations to ensure timely distribution.
Coordinated delivery operations to ensure timely dispatch during busy periods.
Delivered orders promptly while adhering to safety protocols and traffic regulations.
Maintained accurate records of deliveries and customer interactions using company software.
Assisted in training new drivers on delivery procedures and customer service standards.
Collaborated with team members to optimize delivery routes for increased efficiency.
Monitored inventory levels of delivery supplies, reporting shortages to management promptly.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
As manager
Managed store operations independently, ensuring efficient workflow and customer satisfaction.
Handled multiple live orders, ensuring accuracy and timely fulfillment.
Conducted morning cash counts to maintain financial integrity and support operational efficiency.
Executed unloading of truck and verified accurate expiration dates of all food items.
Managed large-scale timed orders efficiently and effectively.
Executed daily filling of the make line to ensure operational efficiency.
Worked efficiently on loading and unloading tasks for ovens during busy hours, confirming that all items were included and packaged correctly for customer satisfaction.
Led team in optimizing operational workflows to enhance productivity and reduce turnaround time.
Coordinated cross-departmental projects ensuring alignment with strategic objectives.
Oversaw inventory management systems to maintain optimal stock levels and prevent shortages.
Accomplished multiple tasks within established timeframes.
Office Assistant
Tiffany Priska
07.2024
Answered phones, filed papers, organized office and helped maintain the space.
Helped with scheduling and interacted with clients.
Sales Associate
Hot Topic
05.2023 - 06.2024
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained knowledge of current promotions and sales to effectively communicate with customers.
Organized merchandise displays to optimize visibility and attract customer interest.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
Collaborated with team members to meet daily sales goals and improve store performance.
Trained new associates on store policies and procedures, promoting a cohesive team environment.
Resolved customer complaints promptly, contributing to positive store reputation and customer loyalty.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Processed shipments efficiently, ensuring timely delivery and adherence to safety protocols.
Delivery Driver
Domino's
02.2023 - 05.2023
Drove my car to deliver up to 3-4 orders at a time.
Operated the oven to help with food preparation and boxing for customer orders.
Took and processed customer orders.
Handled both in-store and curbside pick-ups.
Performed dishwashing and sanitation tasks.
Ensured the entire back area was cleaned and organized at the end of each shift.
Responsible for maintaining adequate supply inventory.
Sales Associate
Hot Topic
10.2022 - 01.2023
Proficient in operating a cash register and managing cash transactions, ensuring accurate calculation of change and adherence to payment policies.
Reinvented store displays for special events and seasonal changes, maintaining a visually appealing and organized shopping environment.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted customers by finding needed clothing items and checking inventory for items at other locations.
Pet sitter
Joe Cuminale
01.2022 - 06.2022
Five days a week I provided care for his many cats.
Cleaned bowls before I fed them.
Provided special care for one that was ill and administered medication daily.
Took care of their litter boxes.
Sales Associate
Zumiez
07.2021 - 12.2021
Operated cash register, collected payments and provided accurate change.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Responsible for inventory receiving and control.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assisted customers by finding needed clothing items and checking inventory for items at other locations.
Reset store displays for special events and seasonal merchandise changes.
Sales Associate
PVH (Calvin Klein retail store)
07.2020 - 12.2020
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assisted customers by finding needed clothing items and checking inventory for items at other locations.
Responsible for inventory receiving and control.
Reset store displays for special events and seasonal merchandise changes.
Operated cash register, collected payments and provided accurate change.
Education
High School Diploma - Psychology and Music, minor in Art
Lone Star College
Cypress, TX
01-2024
HS Graduate - Psychology and Music
Bridgeland High School
Cypress, TX
06-2022
Skills
Customer service
Positive attitude
Time management
Data entry
Verbal communication
Dedicated team player
Strong problem solver
Team leadership
Decision-making
Complex Problem-solving
Timeline
Delivery Driver and Assistant Manager
Domino's Pizza
12.2024 - Current
Office Assistant
Tiffany Priska
07.2024
Sales Associate
Hot Topic
05.2023 - 06.2024
Delivery Driver
Domino's
02.2023 - 05.2023
Sales Associate
Hot Topic
10.2022 - 01.2023
Pet sitter
Joe Cuminale
01.2022 - 06.2022
Sales Associate
Zumiez
07.2021 - 12.2021
Sales Associate
PVH (Calvin Klein retail store)
07.2020 - 12.2020
High School Diploma - Psychology and Music, minor in Art