CALVIN KIND
Greeley
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
14
14
years of professional experience
1993
1993
years of post-secondary education
Work History
General Manager
Little Caesars Pizza
Sterling
01.2012 - Current
- Oversaw daily operations to ensure efficient restaurant performance.
- Managed staff scheduling to align with peak service hours.
- Trained team members on customer service standards and food safety protocols.
- Implemented inventory management procedures for cost control and waste reduction.
- Coordinated marketing efforts to promote specials and community engagement events.
- Monitored food preparation and quality to maintain brand standards.
- Conducted regular staff meetings to improve communication and teamwork.
- Maintained compliance with health regulations and safety guidelines in the workplace.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Guided management and supervisory staff to promote smooth operations.
- Ensured compliance with local health department regulations regarding food safety standards.
Education
Sterling High School
Sterling, ColoradoSkills
- Inventory management
- Staff training
- Budget management
- Food safety compliance
- Conflict resolution
- Problem solving
- Leadership
Timeline
General Manager
Little Caesars Pizza
01.2012 - Current
Sterling High School