Callum Alonzo
Longmont
Summary
Dynamic and detail-oriented professional with a strong background in customer service and online order processing at Walmart. Proven ability to enhance customer satisfaction through effective communication and timely delivery management. Recognized for developing loyal client relationships and maintaining high accuracy in order fulfillment, showcasing both problem-solving skills and a strong work ethic. Professional shopping expert with a history of delivering high-quality, personalized services to meet diverse client needs. Proven ability to navigate online platforms and curate product selections to enhance customer satisfaction. Known for a collaborative work style and adaptability to changing client demands, ensuring seamless and efficient service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
Fort Morgan, CO
10.2021 - 03.2022
- Managed online inventory updates to ensure accurate product availability for shoppers.
- Utilized Walmart's e-commerce platform to process customer orders efficiently and accurately.
- Communicated effectively with customers regarding order status and delivery options to improve satisfaction.
- Delivered products to shoppers' cars and put them safely into there car
- Cleaned work station and carts to help maintain cleanliness.
- Collaborated with team members to streamline order picking processes for faster fulfillment times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
Cart and Range
Quail Dunes Golf Course
Fort Morgan, CO
06.2021 - 08.2021
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Clean golf carts and make sure they are ready for the next golfer
- Went to the golf range and cleared weeds, golf balls, rocks, and other debris.
- Brought drinks and food to golfers who ordered them.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Science - Aircraft Maintenance Technician
Spartan College of Aeronautics And Technology
Broomfield, CO06-2027
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Delivery management
- Vehicle upkeep
- Store relations
- Customer service
- Online order processing
- Attention to detail
- Heavy lifting
- Product knowledge
Timeline
Online Personal Shopper
Walmart
10.2021 - 03.2022
Cart and Range
Quail Dunes Golf Course
06.2021 - 08.2021
Associate of Science - Aircraft Maintenance Technician
Spartan College of Aeronautics And Technology