Callie Lawless
Conifer
Summary
Hard-working and motivated individual. Upbeat, friendly, and able to anticipate the needs of guests to deliver an elevated experience. Consistent and easily trained.
Overview
7
7
years of professional experience
Work History
Kitchen Operations Manager
Grateful Plate
08.2022 - 10.2023
- Oversaw daily operations of food distribution at Aspen Academy for lunch service to all students and faculty members.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Conducted training and delegated tasks to staff daily.(staff varies day to day)
- Loaded up and transported the food and items necessary for that day from the main kitchen to the kitchen at Aspen Academy.
- Conducted transactions of lunch items on the provided computer system.
Server
Ida Claire
02.2021 - 01.2022
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Provided training to incoming servers.
Front Desk Sales Associate
The San Antonio Aquarium
09.2020 - 01.2021
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Server
The Magpie
01.2020 - 05.2020
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Server
Dough Pizzeria
04.2018 - 11.2019
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Provided training to incoming servers.
Server
Aspen Creek Grill
05.2017 - 04.2018
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Crew Member
McDonald's Restaurant
08.2016 - 05.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
John Marshall High School
San Antonio, TX06.2017
Skills
- Team Player
- High-Volume Dining
- Cool Under Pressure
- Professional Appearance
- Service Prioritization
- Transactions and Cash Handling
- Guest Engagement
- Natural Leadership
- Time Management
- Detail-Oriented
- Adaptable and Flexible
Timeline
Kitchen Operations Manager
Grateful Plate
08.2022 - 10.2023
Server
Ida Claire
02.2021 - 01.2022
Front Desk Sales Associate
The San Antonio Aquarium
09.2020 - 01.2021
Server
The Magpie
01.2020 - 05.2020
Server
Dough Pizzeria
04.2018 - 11.2019
Server
Aspen Creek Grill
05.2017 - 04.2018
Crew Member
McDonald's Restaurant
08.2016 - 05.2017
High School Diploma -
John Marshall High School
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