Callan F Vianzon
Aurora
Summary
Extensive experience in Boy Scouts, demonstrating strong leadership and precise direction-following skills. Inducted into the Order of the Arrow and awarded Eagle Scout in December 2016, showcasing commitment and achievement. Proven managerial experience in fast-paced environments, effectively utilizing leadership skills. Currently pursuing a BA in Political Science with a minor in Law Studies, while actively volunteering with organizations addressing immigration issues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Lead 1
Illegal Pete’s
Denver
02.2024 - Current
- I ensure company and health standards are followed by all team members (Front of House, Back of House, Bartenders)
- I confirm all closing procedures are being executed by myself and team members
- I maintain high quality customer service, order accuracy, food quality, and production speed among team members during shifts
- I have bartending experience in a high-volume setting
- I handle unruly guests with professionalism and haste
- I make inventory orders for the Front of House
Supervisor
Shake Shack
Denver International Airport
06.2021 - 12.2023
- I follow airport security protocols and procedures, including reporting unclaimed bags to security, securing and logging knives and sharp items in the kitchen daily, and monitoring food temperatures and quality of food, while maintaining kitchen compliances throughout the day.
- I monitor ticket times throughout the day and ensure that ticket times remain low even during high customer volume hours.
- I maintain brand image and quality with every order.
- I also conduct interviews and lead the hiring process.
- I coordinate manpower requirements by increasing or decreasing personnel and overtime to meet changing conditions.
- I delegate tasks to team members according to individual strengths.
- I notify employees of policy and procedure changes to promote overall compliance.
- I recommend employees for promotion and perform corrective actions to reduce underperformance and misconduct.
- I organize workflow tasks to prevent downtime and production gaps.
- I oversee product deliveries and move materials to designated workplace locations within the secure area of Denver International Airport.
- This location was consistently one of the busiest locations worldwide and was the first location with a bar.
Manager/Certified Trainer/Prep
Snarf’s
Denver
07.2016 - 06.2021
- I managed people and shifts effectively, including ensuring daily tasks were completed and that each shift had enough coverage
- I provided effective customer service, including providing resolution to customer difficulties.
- I ensured the cash register was accurate at the end of shift and that labor cost was always low.
- I trained new employees and newly hired/promoted managers.
- I followed recipes to ensure quality and consistency across all products and stocked food properly, including following food storage and handling policies.
- I organized and directed orientation and onboarding sessions for employees while also contributed to employee development plans and manager training.
- During my tenure my location was in the top 3 in the company in sales.
Team Member
Larimer Lounge
Denver
03.2020 - 08.2020
- I handled concert promotions both online and in person
- I hung concert posters and promotions in public areas.
Education
Bachelor of Arts - Political Science
University of Colorado Denver
Denver, CO05-2026
High School Diploma -
Regis Jesuit High School, University of Colorado Denver
Aurora, Denver, CO01.2017
Accomplishments
- Eagle Scout
Languages
English
Native/ Bilingual
Certification
- TIPS (Training for Intervention ProcedureS)
References
References available upon request.
Timeline
Shift Lead 1
Illegal Pete’s
02.2024 - Current
Supervisor
Shake Shack
06.2021 - 12.2023
Team Member
Larimer Lounge
03.2020 - 08.2020
Manager/Certified Trainer/Prep
Snarf’s
07.2016 - 06.2021
Bachelor of Arts - Political Science
University of Colorado Denver
High School Diploma -
Regis Jesuit High School, University of Colorado Denver
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