Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Caleb Jones

Erie

Summary

Dynamic leader and problem solver with extensive experience at Top Golf, adept in customer service and technical troubleshooting. Excelled in enhancing guest satisfaction and streamlining operations through effective team collaboration and inventory management. Proven track record of achieving operational excellence without compromising service quality.

Overview

2
2
years of professional experience

Work History

Shift Leader

Top Golf
Thorton
01.2025 - Current
  • Supported associates by offering guidance during critical situations.
  • Documented inventory shortages and operational issues encountered during shifts.
  • Balanced break schedules by efficiently filling in roles.
  • Collaborated across teams by managing side tasks on high-demand days to ensure uninterrupted workflow.

Caddie

Top Golf
Thornton
06.2023 - Current
  • Welcomed and engaged guests with hospitality, addressing inquiries effectively.
  • Promptly assembled refreshing, non-alcoholic concoctions.
  • Completed necessary supplementary duties without direct supervision.
  • Ensured effective team communication during cleaning tasks.
  • Ensured top-notch guest satisfaction through prompt response to questions.
  • Maintained cleanliness of tables before each new seating began.
  • Monitored guest conduct to ensure adherence to alcohol-related safety guidelines.
  • Skilled in using computers and resolving unforeseen technical problems.
  • Provide detailed game descriptions for guests.

Food Runner

Top Golf
Thornton
06.2023 - Current
  • Read food allergies on expo to ensure accurate meal preparation.
  • Distributed designated quantities of frozen foods to support precise cooking requirements.
  • Packed large trays efficiently to maintain balance and manageable weight.
  • Performed sweeping tasks after rush periods to uphold a clean environment.
  • Addressed mix-ups in food orders with kitchen crew and supervisory staff.

Education

High School Diploma -

Erie Highschool
Erie, CO
05-2024

Skills

  • Customer service
  • Inventory management
  • Team collaboration
  • Effective communication
  • Time management
  • Problem solving
  • Food safety
  • Policy and procedure enforcement
  • Technical troubleshooting
  • Complaint resolution
  • Positive attitude
  • Inventory counts
  • Cash handling

Affiliations

  • I love to snowboard on my weekends and spend time with my family.
  • I have traveled all across the world and love to see new things!
  • In the summer I enjoy time in the ocean scuba diving with my family.

Timeline

Shift Leader

Top Golf
01.2025 - Current

Caddie

Top Golf
06.2023 - Current

Food Runner

Top Golf
06.2023 - Current

High School Diploma -

Erie Highschool

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Caleb Jones