Caleb Moreno
Centennial
Summary
Dedicated and ambitious professional with a strong commitment to excellence and achieving success. Exceptional leadership skills and a reputation for reliability. Leveraging skills to maximize personal and organizational advantages. Known for a unique perspective and the ability to think outside the box, consistently providing innovative solutions to challenges.
Overview
8
8
years of professional experience
Work History
Petroleum Supply Specialist
U.S Army National Guard
08.2022 - Current
- Issue and dispense bulk fuels for aircraft/vehicles
- Operate and maintain safe use of pumps, pipelines, and tanker equipment.
- Performed selection and submission process for petroleum sample analyses.
- Ensured compliance with safety standards through protocol adherence.
- Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
- Conducted regular audits of petroleum storage facilities, ensuring compliance with safety regulations and environmental standards.
- Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
Force Protection Security Guard
Department of Military & Veterans Affairs
04.2023 - 09.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Keyholder/ Sales Associate
Boot Barn
04.2022 - 07.2022
- Open/Close registers
- Provide quality customer service and interact with customers
- Maintain inventory stock and go backs
- Maintain clean and organized location
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Increased store sales by creating visually appealing merchandise displays and product placements.
Delivery Driver
UPS
09.2016 - 03.2022
- Deliver packages
- Provide quality customer service while engaging with consumers
- Input and track inventory on handheld data diad board
- Rearrange and locate inventory in vehicle before delivering
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
Diploma - undefined
Colton High School
Colton, CA06.2016
Skills
- Customer Support Expertise
- Effective Communication
- Industry Knowledge
- Proficient Time Management
- Strong Work Ethic
- Effective Leadership
- Adaptable Learner
- Trustworthy Performance
- Disciplined
- Well Organized
- Attentive to Detail
- Preventive Equipment Care
Awards
UPS Leadership Award, UPS2 years of Safe Driving Award, UPS5 year Appreciation Plaque, U.S Army Expert Marksmanship Badge
Timeline
Force Protection Security Guard
Department of Military & Veterans Affairs
04.2023 - 09.2024
Petroleum Supply Specialist
U.S Army National Guard
08.2022 - Current
Keyholder/ Sales Associate
Boot Barn
04.2022 - 07.2022
Delivery Driver
UPS
09.2016 - 03.2022
Diploma - undefined
Colton High School
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