Caitlynn Cordova
Salida
Summary
Dedicated professional with exceptional customer service skills, cash handling expertise, and a strong work ethic. Committed to enhancing guest engagement and ensuring regulatory compliance in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Server
Crave
Buena Vista, CO
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items and service protocols.
- Adapted quickly to changing restaurant environments during peak hours, enhancing team efficiency.
- Managed cash register operations, processing payments accurately and efficiently.
- Recommended menu items based on customer preferences, increasing guest satisfaction ratings.
Server
Eddyline Brewing
Buena Vista, CO
- Resolved customer complaints promptly, fostering repeat business and loyalty among patrons.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Barista/Server
Chocolatte
Buena Vista, CO
- Prepared high-quality beverages following standardized recipes and customer preferences
- Operated espresso machines, grinders, and blenders efficiently to ensure timely service
- Maintained cleanliness and organization of workstations in compliance with health regulations
- Assisted customers with menu selections, providing recommendations based on personal tastes
- Trained new baristas on beverage preparation techniques and customer service standards
- Handled cash register transactions accurately while managing customer orders effectively
- Collaborated with team members to streamline operations during peak hours for improved efficiency
- Maintained a clean and organized workspace for optimal productivity and safety.
Monarch Mountain
Lift Operations
Salida, CO
11.2022 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Cashier/Assistant Manager
Alta Convenience Store
Poncha Springs, CO
02.2022 - 08.2024
- Supervised daily store operations to ensure efficient customer service and compliance with company policies.
- Trained and mentored new cashiers, enhancing team performance and service quality.
- Implemented inventory management procedures, optimizing stock levels and reducing wastage.
- Analyzed sales data to identify trends, driving promotional strategies for increased revenue.
- Resolved customer complaints effectively, maintaining high satisfaction levels and loyalty.
- Developed training materials for cashier procedures, standardizing operations across shifts.
Education
No Degree - Nursing/Dental Hygienist
Colorado Mountain College
Salida, CoSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Menu memorization
- Safe food handling
- Cleanliness standards
- Customer service
- Food station setup
- Menu presentation
- Daily specials memorization
- Food and beverage pairings
- Food delivery
- Order delivery practices
- Regulatory compliance
Timeline
Monarch Mountain
Lift Operations
11.2022 - 12.2025
Cashier/Assistant Manager
Alta Convenience Store
02.2022 - 08.2024
Server
Crave
Server
Eddyline Brewing
Barista/Server
Chocolatte
No Degree - Nursing/Dental Hygienist
Colorado Mountain College