Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Caden Biemiller

Castle Rock

Summary

Being a Service Coordinator with a proven track record at Discount Tire, excelling in customer service and team leadership. Skilled in accurate estimates and problem-solving, I foster strong customer relationships while ensuring technician safety and workflow efficiency. Committed to enhancing satisfaction and operational excellence in fast-paced environments. Guaranteeing a job done right always.

Overview

3
3
years of professional experience

Work History

Service Coordinator

Discount Tire
06.2024 - Current
  • Manage Technicians and workflow to ensure a clean smooth work day.
  • Prepare vehicles to exit the shop and inspect all work done,
  • Build and maintain a relationship with each customer as customer safety and satisfaction is first and foremost,
  • Communicate any findings or problems to the customer maintaining an open honest "can do attitude".
  • Ensure safety of Technicians and proper best practices are followed.

Customer Service Associate

Walgreens
04.2023 - 06.2024
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Processed transactions accurately using point-of-sale systems, ensuring seamless customer experiences.
  • Assisted in training new associates on customer service protocols and company policies.
  • Managed returns and exchanges, adhering to company guidelines to maintain inventory accuracy.

Burrito Artist

Qdoba Mexican Grill
06.2022 - 06.2023
  • Crafted customized burritos according to customer preferences, ensuring high-quality ingredients and presentation.
  • Trained new team members on food preparation techniques and safety protocols to enhance efficiency.
  • Maintained cleanliness and organization of kitchen workspace, adhering to health and safety regulations.
  • Collaborated with team to streamline order processes, reducing wait times during peak hours.

Education

High School Diploma -

Douglas County High School
Castle Rock, CO

Skills

  • Telephone communication
  • Accurate estimates
  • Customer Service
  • Hard working
  • Good leader
  • Problem solver

Interests

I love to fish and spend time with my long term girlfriend Jess!

Timeline

Service Coordinator

Discount Tire
06.2024 - Current

Customer Service Associate

Walgreens
04.2023 - 06.2024

Burrito Artist

Qdoba Mexican Grill
06.2022 - 06.2023

High School Diploma -

Douglas County High School

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Caden Biemiller