Cadance Schmidt
Bayfield
Summary
Dedicated professional with a strong background in customer service and team training. Recognized for mentoring new staff and enhancing service quality. Committed to continuous improvement and delivering exceptional experiences in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Policy Specialist
Colorado Title & Closing Services
Durango
08.2024 - Current
- Analyzed policy documents to ensure compliance with state regulations.
- Drafted and reviewed policy proposals for internal and external distribution.
- Maintained up-to-date knowledge of industry trends and best practices.
- Drafted and edited reports, memos, letters, and other documents for internal and external stakeholders.
- Maintained positive working relationship with fellow staff and management.
Car Wash Attendant
Durango Rapid Wash
Durango
07.2023 - 08.2024
- Operated car wash equipment to ensure efficient vehicle cleaning.
- Assisted customers with service selection and operated payment systems.
- Dried and detailed vehicles to enhance customer satisfaction and appearance.
- Provided guidance to new attendants on operational procedures and safety protocols.
- Engaged with customers to address inquiries and promote additional services offered.
Cashier Trainer
Dunkin Donuts
Durango
12.2023 - 04.2024
- Trained new cashiers on customer service and register operations.
- Demonstrated proper cash handling and security procedures to staff.
- Provided ongoing support to cashiers, addressing questions and concerns.
- Maintained cleanliness and organization of the front counter area.
- Performed other duties as assigned by upper management.
Food and Beverage Attendant
Double Tree Hotel By Hilton
Durango
06.2023 - 12.2023
- Assisted in preparing and serving food and beverages efficiently.
- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Addressed customer inquiries and resolved concerns promptly.
- Maintained a positive attitude towards coworkers and customers at all times.
- Provided exceptional service that reflected restaurant standards and core values.
Shift Leader
Pine Cone Restaurant
Bayfield
06.2022 - 05.2023
- Supervised daily restaurant operations and ensured smooth workflow.
- Trained and mentored new staff on service standards and protocols.
- Managed inventory levels and coordinated supply orders with vendors.
- Assisted in scheduling shifts to optimize staff coverage during peak hours.
- Resolved customer complaints promptly to enhance dining experience.
Education
High School Diploma -
Animas High School
Durango, CO05-2024
Some College (No Degree) -
Pueblo Community College
Pueblo, COSkills
- Policy analysis
- Effective communication
- Team collaboration
- Training and mentoring
- Customer service
- Continuous improvement
- Professionalism
- Multitasking Abilities
Certification
Colorado Driver's License
Affiliations
Volunteered at Humane Society in High School
References
References available upon request.
Timeline
Policy Specialist
Colorado Title & Closing Services
08.2024 - Current
Cashier Trainer
Dunkin Donuts
12.2023 - 04.2024
Car Wash Attendant
Durango Rapid Wash
07.2023 - 08.2024
Food and Beverage Attendant
Double Tree Hotel By Hilton
06.2023 - 12.2023
Shift Leader
Pine Cone Restaurant
06.2022 - 05.2023
High School Diploma -
Animas High School
Some College (No Degree) -
Pueblo Community College