Byell Johnson
Loveland,CO
Summary
Eager to contribute as a Workforce Trainer at Ent Credit Union, bringing hands-on experience with the systems I'll be training others on. Proven ability to simplify complex concepts for easy understanding. Adept at problem-solving and dedicated to supporting team success. Passionate about sharing knowledge and ensuring effective training experiences.
Overview
6
6
years of professional experience
Work History
Member Solutions Representative
Ent Credit Union
02.2023 - Current
- Collaborated with team members to ensure a seamless member experience and promote organizational objectives.
- Boosted the company's image by actively growing business opportunities outside of the branch through business development.
- Demonstrated expertise in various banking transactions, Symitar Systems, and product offerings.
- Provided exceptional member service, addressing inquiries, resolving issues, and offering financial solutions to meet members' needs.
Certificate Sales Specialist
First Tech Credit Union
11.2021 - 02.2023
- Achieved outstanding sales performance, surpassing targets and generating a deposit growth of over $3 million.
- Built strong client relationships through consistent communication and effective problem-solving.
- Expertly closed deals, and showcased strong negotiation skills for successful outcomes. Managed tasks autonomously, including scheduling appointments and making calls promptly. Provided tailored recommendations to my member base.
- Expanded customer base with targeted prospecting and lead-generation efforts.
Electrical Engineer
LaneValente Industries
05.2018 - 10.2021
- Demonstrated expertise as an electrician, honing skills in electrical installations, repairs, and maintenance.
- Facilitated training sessions for incoming electricians, providing comprehensive instruction on safety protocols, technical procedures, and industry best practices.
- Developed training materials and resources to support the onboarding process, ensuring consistent and effective knowledge transfer to new team members.
- Collaborated with colleagues to streamline workflows and optimize productivity, contributing to the overall success of the team.
Education
No Degree - Psycology
Lincoln Land Community College
No Degree - Psychology
John A Logan College
Carterville, ILHigh School Diploma -
Glenwood High School
Chatham, IL06.2014
Skills
- Presentation skills
- Communication Skills
- Problem Solving abilities
- Technology proficiency
- Coaching and Mentoring
- Training and facilitation
Timeline
Member Solutions Representative
Ent Credit Union
02.2023 - Current
Certificate Sales Specialist
First Tech Credit Union
11.2021 - 02.2023
Electrical Engineer
LaneValente Industries
05.2018 - 10.2021
No Degree - Psycology
Lincoln Land Community College
No Degree - Psychology
John A Logan College
High School Diploma -
Glenwood High School
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