Bryson Wolf
Fort Worth,TX
Summary
Diligent technologist with proven track record in troubleshooting and resolving technical issues efficiently. Successfully aided users by providing timely and effective solutions, contributing to improved system performance. Demonstrated strong problem-solving abilities and excellent communication skills in user support and technical guidance.
Overview
3
3
years of professional experience
Work History
Machine Operator B
Siemens Energy
04.2024 - Current
- Follow engineering drawings to transform raw sheet metal into large industrial electrical panels meant for data centers and other sensitive locations
- Operate CNC machines, deburr sheet metal, perform pre-assembly operations, kit parts, and use a variety of power and hand tools to complete assigned work
- Demonstrated working knowledge of steel punch (Trumpf 3000-2, 5000-2), Steel Brake (PB422), and Bus Punch (EHRT 80)
- Set up and adjusted equipment and properly configured machines for daily operation.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Help Desk Technician
Cummins Clean Fuel Technologies/Mometum
01.2022 - 04.2024
- Collaborated with cross-functional teams to address complex IT problems, ensuring timely resolutions.
- Streamlined help desk processes for faster ticket resolution times.
- Provided on-site support for hardware installations, network upgrades, and system migrations, minimizing disruptions to user productivity.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Assisted users with software installation, configuration, and troubleshooting tasks to ensure optimal performance.
- Installed and deployed appropriate updates to shop floor hardware.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Skills
- Computer Operations
- Hardware diagnostics
- Software Installation
- VPN Configuration
- Printer setup
- Application support
- TCP/IP
- DNS
- NAT
- Microsoft Office Proficiency
Timeline
Machine Operator B
Siemens Energy
04.2024 - Current
Help Desk Technician
Cummins Clean Fuel Technologies/Mometum
01.2022 - 04.2024
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