Bryce McCorkle
Parker,CO
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Member Success Manager
Pickering Creative Artists Academy
09.2022 - 10.2023
- Analyzed and resolved quality and customer service issues, recommending system improvements.
- Fostered positive relationships with clients through proactive communication tactics.
- Utilized calendar software to create, modify, and manage daily schedules.
- Provided customer service support by responding promptly to inquiries regarding scheduling issues.
- Followed up with customers to support satisfaction and resolve any issues.
- Developed an extensive knowledge of company products, services, and policies to effectively answer customer questions.
- Maximized performance by monitoring daily activities and mentoring team members.
Music Instructor
Pickering Creative Artists Academy
09.2022 - 10.2023
- Fostered strong relationships with parents by providing consistent communication regarding student progress.
- Developed lesson plans and taught music theory, ear training, improvisation, sight-reading, and performance skills.
- Provided individualized instruction to students of all ages and levels in violin playing, emphasizing proper technique and musicality.
- Created individualized lesson plans based on the age, skill level and interests of each student
- Taught curriculum enhanced lesson plans to educate students about fundamentals and history of music.
Education
Bachelor of Science - Biochemistry
University of Colorado Denver
Denver, CO07-2027
Skills
- Customer Service - 2 years
- Communication Skills - 2 years
- Administrative Experience - 2 years
- Organizational Skills
- Microsoft Word
- Laboratory Experience
- Business development
- Team leadership
Accomplishments
Education & Research Focus (2022–2025)
Dedicated time to completing advanced coursework and conducting research in biochemistry. Developed strong analytical, problem-solving, and project management skills while deepening expertise in identifying a unknown carcinogen affecting Colorado's ecosystems and water sources.
Certification
CPR certification
Timeline
Member Success Manager
Pickering Creative Artists Academy
09.2022 - 10.2023
Music Instructor
Pickering Creative Artists Academy
09.2022 - 10.2023
Bachelor of Science - Biochemistry
University of Colorado Denver
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