Bryan Ortiz
Englewood
Summary
Highly skilled manufacturing professional prepared for leadership in production environments. Proven track record in optimizing workflow, enhancing productivity, and maintaining high-quality standards. Strong focus on team collaboration, problem-solving, and adapting to changing needs. Expertise in lean manufacturing, process improvement, and safety protocols ensures reliable and effective results.
Overview
2026
2026
years of professional experience
Work History
Production Supervisor
Leiters Health
2023 - Current
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Trained and mentored production staff on efficient manufacturing processes and equipment usage.
- Coordinated with cross-functional teams to optimize production schedules and resource allocation.
- Conducted regular performance evaluations, identifying areas for skill development among team members.
- Monitored key performance indicators (KPIs) to assess productivity and operational efficiency.
- Deviation writing and skilled in conducting root cause analyses to identify the underlying issue.
- Implement effective corrective and preventative actions that support continuous improvement and long-term operational success.
- Developed training programs to enhance employee skills in machinery operation and safety protocols.
- Boosted employee morale by fostering a positive work environment, recognizing exceptional performance, and addressing concerns in a timely manner.
- Achieved on-time delivery of finished products through efficient coordination of resources and close monitoring of production progress against deadlines.
- Participated in strategic planning sessions with senior management to identify growth opportunities and align production capabilities with company objectives.
- Managed inventory levels efficiently to ensure availability of raw materials for uninterrupted production runs while avoiding excess stockpiles.
Manufacturing Technician/Team Leader
Leiters Health
08.2022 - 10.2023
- Trained new technicians on operating procedures, safety protocols, and equipment functionality.
- Analyzed production data to identify bottlenecks and recommend process improvements for efficiency gains.
- Led troubleshooting efforts for equipment malfunctions, minimizing downtime and ensuring operational continuity.
- Developed training materials to enhance team knowledge of best practices and safety regulations in manufacturing processes.
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Recorded and documented all maintenance activities in accordance with company policies and procedures.
- Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Utilized Lean Manufacturing principles to eliminate inefficiencies and maximize productivity throughout the facility.
- Participated actively in internal audits to ensure GMP compliance across the organization''s practices.
- Recorded data and maintained source documentation following good documentation practices.
Customer Service
U.S. Bank
02.2021 - 04.2021
- Took between 100-150 calls daily to assist customers having issues or wanting more information about US Bank credit cards and services or transferred them to other departments if needed. Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
Customer Service Specialist
Zynex Medical
08.2020 - 12.2020
- Educated customers on company systems, form completion and access to services. Answered up to 150 incoming calls in busy, fast-paced global call center. Assisted customers with detailed payment options and transferred customers to billing department for payment or further questions regarding bill. Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
Assistant Store Manager
Verity Wireless
01.2017 - 02.2020
- Worked well with diverse populations in a variety of company settings while utilizing multilingual speaking abilities. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Coached sales associates in product specifications, sales incentives and selling techniques while maintaining a clean record of meeting monthly sales quotas. Processed payments with credit, debit, and cash transactions. Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Room Service
Double Tree by Hilton
12.2016 - 08.2017
- Provided superior customer service to clients by addressing all questions and concerns. Dispatched calls, submitted room service requests and acted as a main point of contact for all guests needs. Also maintained conference room calendars and scheduled meetings.
Education
High School Diploma -
Holly Jr.Sr High School
Colorado05.2015
Skills
- Production management
- Training and mentoring
- Process improvement
- Production planning
- Standard operating procedures
- Staff development
- Raw materials
- 6S implementation
- Team collaboration and leadership
- Spanish Translation
Accomplishments
- Earned highest marks for customer satisfaction, company-wide
- Exceeded monthly quotas
- Awarded “Employee of the Month” in 2018
Timeline
Manufacturing Technician/Team Leader
Leiters Health
08.2022 - 10.2023
Customer Service
U.S. Bank
02.2021 - 04.2021
Customer Service Specialist
Zynex Medical
08.2020 - 12.2020
Assistant Store Manager
Verity Wireless
01.2017 - 02.2020
Room Service
Double Tree by Hilton
12.2016 - 08.2017
Production Supervisor
Leiters Health
2023 - Current
High School Diploma -
Holly Jr.Sr High School