Brooks Lloyd
Estes Park
Summary
Results-driven Business Office Manager with expertise in accounts receivable, administrative support, and event coordination. Proven ability to enhance resident experiences through effective budget oversight and customer relationship management.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Business Office Manager
Good Samaritan Society-Estes Park Village
Estes Park
10.2002 - 05.2025
- Managed daily operations of business office at senior living community.
- Managed all accounts receivable and accounts payables.
- Sat on the leadership team.
- Kept track of and reported the census by using a Customer Relationship Management program.
- Helped with all special events for our residents.
- Managed the transportation for all residents
Front Desk Receptionist
Archdiocese of Denver-St. Malo Retreat Center
Allenspark
10.1987 - 10.2002
- Greeted guests warmly and provided check-in assistance at retreat center.
- Managed phone calls and directed inquiries to appropriate staff members.
- Assisted in scheduling appointments for retreat participants and group leaders.
- Handled visitor questions and provided information about retreat services offered.
- Coordinated all weddings in The Chapel on the Rock
- Worked with co-workers to ready the facility for a visit from Pope John Paul II
Education
Some College (No Degree) - Business Accountancy
Ft. Lewis
Durango, COSkills
- Accounts receivable and payable
- Staff training and development
- Administrative support
- Contract monitoring
- Office management software
- Payroll processing
- Customer relationship management
- Budget oversight
- Data analysis
- Event coordination
- Budget management
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Vendor engagement
- Relationship building
- Training and coaching
- Deadline management
- Customer service
Accomplishments
- Achieved Leader of the year for 2025
Certification
- I am a licensed Notary
What I am seeking for employment
- I have retired from my career and would like something different or similar. I am open. I only want 3 days a week for 24 hours a week
Timeline
Business Office Manager
Good Samaritan Society-Estes Park Village
10.2002 - 05.2025
Front Desk Receptionist
Archdiocese of Denver-St. Malo Retreat Center
10.1987 - 10.2002
Some College (No Degree) - Business Accountancy
Ft. Lewis
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