Brooklyn Willard
Fruita
Summary
Reliable and compassionate Hospital Admissions Coordinator with experience in managing patient admissions, coordinating with medical staff, and handling administrative tasks. Possess strong skills in communication, organization, and healthcare administration. Demonstrated ability to streamline processes for improved efficiency while maintaining high standards of patient care. Proven track record of contributing positively to team dynamics and improving overall patient satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Intake/Hospital Admissions Coordinator
West Springs Hospital
Grand Junction
01.2023 - 03.2025
- Processed admissions paperwork including consent forms, medical records requests, financial documents, and other related materials.
- Facilitated communication between various departments within the hospital concerning patient care needs.
- Coordinated with physicians, nurses, and other hospital staff to ensure proper admission of patients.
- Performed data entry tasks to update patient information in the hospital's database systems.
- Maintained accurate patient records in the hospital's electronic health record system.
- Verified patient insurance information and obtained authorizations for services from insurance companies.
- Created daily logs of discharged patients and maintained a list of available beds at all times.
- Provided customer service support by responding promptly to inquiries via phone or email.
Hardlines Team Member
Target
Grand Junction
09.2022 - 01.2023
- Maintained a clean, organized work area at all times.
- Updated sales floor displays regularly based on new product releases or seasonal trends.
- Assisted customers with locating items throughout the store.
- Verified accuracy of pricing labels on merchandise before putting them out for sale.
- Stocked incoming shipments of products on shelves in an orderly fashion.
- Replenished merchandise on store shelves as needed.
- Conducted regular inventory counts to maintain accurate stock levels.
- Organized store shelves and backroom to ensure accurate inventory levels.
- Collaborated with other associates in order to complete tasks quickly and efficiently.
Direct Support Professional
The Daisy Center
Grand Junction
05.2020 - 09.2022
- Administered medication to youth during morning, afternoon, and evening shifts.
- Transported youth to work, school, and appointments, ensuring punctuality.
- Provided emotional support to youth, fostering a safe and nurturing environment.
- Scheduled appointments for youth, facilitating access to necessary services.
- Executed household tasks including laundry, cooking, and cleaning to maintain hygiene.
- Delivered supervision and care to youth, promoting personal development.
- Certified in CPR/First Aid to ensure safety of all youth in care.
- Qualified Medication Administration Personnel (QMAP) certified for safe medication handling.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
Assistant Teacher
Porters Children’s Center
Grand Junction
10.2021 - 02.2022
- Supervised children ages newborn to five years, ensuring safety and engagement.
- Managed diaper changes to maintain hygiene and comfort for infants.
- Oversaw indoor and outdoor playtime, promoting physical activity and social skills.
- Facilitated small group activities to enhance learning through collaboration.
- Participated in professional development workshops focused on teaching strategies.
Checker
City Market
Grand Junction
02.2016 - 09.2016
- Ensured rapid and friendly checkout experiences while adhering to food safety protocols.
- Assisted customers effectively at self-check stations to enhance service efficiency.
- Maintained cleanliness and sanitation standards across all checkout stations.
- Executed closing procedures for checkout operations to ensure readiness for next day.
- Resolved customer grievances promptly, significantly improving overall satisfaction.
Cashier
Target
Grand Junction
11.2015 - 01.2016
- Delivered efficient and friendly checkout experiences while educating customers on loyalty programs and savings.
- Collaborated with team to exceed sales targets for red cards, achieving rewards upon completion.
- Maintained clean and fully stocked checkout areas to enhance customer service.
- Verified bills for authenticity, rejecting counterfeit or foreign currency transactions.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
Bachelor of Arts - Social Work
Colorado Mesa University
Grand Junction, CO12-2026
Bachelor of Arts - Social Work
Walden University
Minneapolis, MN08-2022
High School Diploma -
Fruita Monument High School
Fruita05-2016
Skills
- Detail-oriented approach
- Communication skills
- Time management
- HIPAA compliance
- Insurance verification
- Microsoft Word proficiency
- Customer service excellence
- Patient care expertise
- Health record management
Certification
- QMAP
- CPR/First aid
- Leadership
Phone
cell, 720-736-2237
Timeline
Intake/Hospital Admissions Coordinator
West Springs Hospital
01.2023 - 03.2025
Hardlines Team Member
Target
09.2022 - 01.2023
Assistant Teacher
Porters Children’s Center
10.2021 - 02.2022
Direct Support Professional
The Daisy Center
05.2020 - 09.2022
Checker
City Market
02.2016 - 09.2016
Cashier
Target
11.2015 - 01.2016
Bachelor of Arts - Social Work
Colorado Mesa University
Bachelor of Arts - Social Work
Walden University
High School Diploma -
Fruita Monument High School