Brooklyn Alton
Windsor
Summary
Dedicated professional with experience in customer service and administrative support. Known for strong communication and time management skills, consistently delivering exceptional service and fostering positive team dynamics to improve overall operations.
Overview
4
4
years of professional experience
Work History
Cashier
Freddy's Frozen Custard & Steakburgers
Windsor, CO
07.2024 - 07.2025
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with menu selections, ensuring a positive dining experience.
- Maintained cleanliness and organization of cashier station and dining area.
- Handled cash and credit transactions, balancing cash drawer at shift end.
- Resolved customer inquiries and complaints professionally to enhance satisfaction.
- Monitored inventory levels of supplies, communicating needs to management promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Secretary
Rocky Mountain Critter Sitter
Broomfield, CO
01.2021 - 05.2024
- Managed scheduling and appointment coordination for pet care services.
- Streamlined communication between clients and caregivers to enhance service delivery.
- Maintained accurate records of client information and service requests.
- Assisted in implementing efficient office procedures to improve workflow.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained electronic filing systems and categorized documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Managed 10 to 20 customer calls per day
Education
High School Diploma -
Windsor High School
Windsor, CO05-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Inventory management
- Attention to detail
- Records maintenance
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Cashier
Freddy's Frozen Custard & Steakburgers
07.2024 - 07.2025
Secretary
Rocky Mountain Critter Sitter
01.2021 - 05.2024
High School Diploma -
Windsor High School