Brooke Turnbull
Denver
Summary
Versatile professional skilled in all things design, sales, and customer service related. Recognized for attention to detail and a collaborative approach, enhancing customer engagement and driving sales through visually appealing designs and effective communication. Effortlessly balances form and function.
Overview
5
5
years of professional experience
Work History
Visual Merchandiser
Furniture Row
Denver, CO
07.2024 - Current
- Developed and implemented visually appealing furniture displays to enhance customer engagement.
- Collaborated with sales team to align product placement with marketing strategies.
- Utilized inventory management systems to track and restock merchandise efficiently.
- Assisted in creating seasonal promotional displays that increased store traffic and sales.
- Worked with store managers to implement new displays, promotions and store layout changes to improve customer flow and overall shopping experience, resulting in better customer satisfaction.
- Conducted regular audits of displays to ensure compliance with brand guidelines and safety standards.
- Analyzed customer feedback to refine visual presentation techniques for optimal impact.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
Background Illustrator Intern
Dylan Houston
Denver, CO
06.2026 - Current
- Digitally Paint environment and interior illustrations in coordination with story board artist for animation
- Conducted research on industry trends, providing insights to support strategic planning efforts.
- Collaborated with team members to develop presentations for stakeholder meetings, enhancing communication effectiveness.
- Collaborated with team members to develop presentations for meetings, enhancing communication effectiveness.
- Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
Event Coordinator Intern
Women's Caucus For Art
Denver, CO
02.2025 - 01.2026
- Secure monetary support from local businesses
- Coordinate with team members to secure fundraising
- Design and Implement gallery layout and display.
- Evaluate and select artwork to be included in gallery
- Evaluate event feedback to identify areas for improvement in future programming.
- Assisted in vendor management and contract negotiations to optimize event resources.
- Developed promotional materials to increase event visibility and engagement among target audiences.
- Coordinated logistics for events, ensuring all aspects aligned with organizational goals.
Front Desk Receptionist
Doubletree By Hilton
Denver, CO
03.2024 - 07.2024
- Coordinated guest services, addressing inquiries and resolving issues promptly to enhance satisfaction.
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Oversaw scheduling of reservations and maintained accurate records within hotel management systems.
- Trained new reception staff on procedures and customer service standards to ensure consistency.
- Implemented streamlined communication between departments to improve operational efficiency.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled, coordinated and confirmed appointments and meetings.
IT Support Specialist
Rocky Mountain College Of Art & Design
Lakewood, CO
08.2022 - 03.2024
- Execute adaptive customer service in high stress situations.
- Provided technical support for hardware and software issues, ensuring minimal downtime for users.
- Managed ticketing system to track and resolve IT incidents efficiently.
- Assisted in troubleshooting network connectivity problems, enhancing overall system performance.
- Mentored junior staff on troubleshooting techniques and best practices in IT support services.
- Installed and configured operating systems and applications.
- Managed high levels of call flow and responded to technical support needs.
- Generated reports to track performance and analyze trends.
- Developed and implemented preventive maintenance procedures.
- Offered assistance in implementing and developing training programs.
AutoCAD Draftsman
L&L Land Surveying
Baton Rouge, LA
05.2023 - 08.2023
- Developed detailed AutoCAD drawings for land surveying projects, ensuring compliance with industry standards.
- Developed and submitted property maps to the Louisiana State Government for archival purpose.
- Collaborated with surveyors to interpret field data and translate it into accurate design plans.
- Utilized advanced AutoCAD tools to enhance drafting efficiency and improve project turnaround times.
- Reviewed and revised drawings based on client feedback, maintaining high levels of precision and quality.
- Conducted quality control checks on completed designs to ensure adherence to specifications and regulations.
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet tight deadlines without compromising quality.
- Conduct in depth research on properties
Cashier
Market Basket
Lake Charles, LA
07.2022 - 08.2022
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with inquiries and provided product recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure timely restocking of merchandise.
- Handled cash, credit, and debit transactions accurately to minimize discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
Sales Representative
CUTCO
Lake Charles, LA
04.2022 - 07.2022
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed strong customer relationships through effective communication and personalized service.
- Educated clients on product features and benefits, enhancing customer satisfaction and loyalty.
- Conducted product demonstrations, showcasing value propositions to potential customers.
- Collaborated with team members to refine sales strategies, improving overall performance.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Field Technician
L&L Land Surveying
Baton Rouge, LA
04.2021 - 08.2021
- Conducted on-site measurements using total stations and GPS equipment to ensure accurate land survey data.
- Collaborated with team members to assess project requirements and develop effective surveying strategies.
- Conduct procedures for data collection and processing, improving workflow accuracy and consistency in results.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
Education
Bachelor of Arts - Illustration
Rocky Mountain College of Art And Design
Lakewood, CO07-2026
Skills
- Sales
- Customer Service
- Interior Design
- Autocad
- Adobe Illustrator
- Affinity
- Graphic Design
- Advertisement
- Adobe Photoshop
- Clip Studio Paint
- Digital Painting
- Conceptual illustration
- Illustration
- Sequential Art
- Conceptual design
- Draftsmanship
- Portraiture
- Artificial intelligence
- Adobe Premieree
- Adobe Rush
- Adobe Audition
- Video Editing
- Audio Editing
- Audio Recording
- Scriptwriting
- Teamwork and collaboration
- Team management
Timeline
Background Illustrator Intern
Dylan Houston
06.2026 - Current
Event Coordinator Intern
Women's Caucus For Art
02.2025 - 01.2026
Visual Merchandiser
Furniture Row
07.2024 - Current
Front Desk Receptionist
Doubletree By Hilton
03.2024 - 07.2024
AutoCAD Draftsman
L&L Land Surveying
05.2023 - 08.2023
IT Support Specialist
Rocky Mountain College Of Art & Design
08.2022 - 03.2024
Cashier
Market Basket
07.2022 - 08.2022
Sales Representative
CUTCO
04.2022 - 07.2022
Field Technician
L&L Land Surveying
04.2021 - 08.2021
Bachelor of Arts - Illustration
Rocky Mountain College of Art And Design
AI Mentorship
Gained in depth insite on utilizing and managing image and text based AI to create the best product in relation to intent. executed AI for Iterative design, Infographic creation, research assistance, and analyses.