Brooke Taylor
Grand Junction
Summary
Detail-oriented professional with strong interpersonal skills, enhancing customer interactions and team dynamics. Proven ability to efficiently manage tasks, resolve issues, and maintain a clean and safe work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Chik-Fil-A
Fountain, CO
01.2025 - 08.2026
- Delivered exceptional customer service by responding to inquiries and resolving issues efficiently.
- Collaborated with team members to ensure smooth operations during peak hours.
- Maintained cleanliness and organization of the dining area, enhancing guest experience.
- Efficiently processed orders using point-of-sale system, ensuring accuracy and speed.
- Engaged customers with friendly interactions, fostering a welcoming environment.
- Supported inventory management by restocking supplies and monitoring expiration dates.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in a polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Bachelor of Science - Nursing
Colorado Mesa University
Grand Junction, CO05-2030
High School Diploma -
Fountain Fort Carson High School
Fountain, CO05-2026
Certificate in Nursing Assistant - Certified Nursing Assistant
Pikes Peak Community College
Colorado Springs, CO05-2026
Skills
- Customer service
- Attention to detail
- Team collaboration
- Team collaboration
- Team collaboration
- Problem-solving
- Team collaboration
- Cleaning
- Sanitation practices
- Heavy lifting
- Flexible schedule
- Goal achievement
- Physical endurance
- Performance metrics
Certification
- CNA - Certified Nursing Assistant
Timeline
Team Member
Chik-Fil-A
01.2025 - 08.2026
Bachelor of Science - Nursing
Colorado Mesa University
High School Diploma -
Fountain Fort Carson High School
Certificate in Nursing Assistant - Certified Nursing Assistant
Pikes Peak Community College