Brooke Collins
Fort Collins
Summary
Communications student with hands-on experience in customer service, enhancing skills in clear communication and teamwork. Contributed to training new team members and optimizing service efficiency during peak hours. Eager to leverage practical knowledge in a communications role to support organizational goals.
Overview
2
2
years of professional experience
Work History
Crew Member
Manhattan Giant Pizza
San Marcos, CA
02.2023 - 07.2025
- Assisted in training new crew members on best practices and operational procedures.
- Ensured cleanliness and organization of workstations to comply with health regulations.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Collaborated with team members to optimize workflow during peak hours for improved service efficiency.
- Resolved customer inquiries and complaints professionally to enhance satisfaction levels.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Bachelor of Arts - Communications
Colorado State University
Fort Collins, CO05-2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Verbal and written communication
- Positive company representation
- Influencing skills
Languages
Spanish
Limited Working
Timeline
Crew Member
Manhattan Giant Pizza
02.2023 - 07.2025
Bachelor of Arts - Communications
Colorado State University