Brook Potts
Fort Collins
Summary
With over 10 years of customer service experience, honed skills in effectively communicating with staff and clientele. Ability to stay organized and come up with innovative ideas consistently contributed to team success. Gained valuable management and trainer experience over the past 5+ years. Pursuing a degree in Business Administration with a focus on Human Resources at Colorado State University, further enhancing knowledge and expertise in the field.
Overview
10
10
years of professional experience
Work History
Boarding/Daycare Associate
Raintree Animal Hospital
08.2024 - Current
Front End Supervisor
Whole Foods
03.2021 - 10.2024
Foster Care Associate
Dumb Friends League
10.2023 - 04.2024
Adoption Specialist / Front Desk at Cat Shelter
MaxFund No-Kill Animal Shelter and Adoption Center
11.2019 - 02.2021
Shift Leader
DANG Soft Serve Ice Cream
09.2019 - 02.2020
Server/Cashier
National Coney Island
12.2018 - 08.2019
Server/Hostess/Cashier
Bob Evans Restaurant
10.2017 - 01.2019
Assistant Manager
MRCC Banquet Hall
12.2014 - 02.2017
Education
Bachelor of Science - Business Administration Human Resources
Colorado State University
Fort Collins, COAssociate of Arts - Business Administration
Community College of Denver
Denver, CO01.2022
Skills
- Training and mentoring
- Customer service
- Attention to detail
- Complex Problem-solving
- Process monitoring and improvement
- Relationship building
Timeline
Boarding/Daycare Associate
Raintree Animal Hospital
08.2024 - Current
Foster Care Associate
Dumb Friends League
10.2023 - 04.2024
Front End Supervisor
Whole Foods
03.2021 - 10.2024
Adoption Specialist / Front Desk at Cat Shelter
MaxFund No-Kill Animal Shelter and Adoption Center
11.2019 - 02.2021
Shift Leader
DANG Soft Serve Ice Cream
09.2019 - 02.2020
Server/Cashier
National Coney Island
12.2018 - 08.2019
Server/Hostess/Cashier
Bob Evans Restaurant
10.2017 - 01.2019
Assistant Manager
MRCC Banquet Hall
12.2014 - 02.2017
Associate of Arts - Business Administration
Community College of Denver
Bachelor of Science - Business Administration Human Resources
Colorado State University
Similar Profiles
Abigail MillerAbigail Miller
Kennel Technician at Raintree Animal Health CenterKennel Technician at Raintree Animal Health Center
Tara DiPintoTara DiPinto
Lead Veterinary Technician at Raintree Veterinary HospitalLead Veterinary Technician at Raintree Veterinary Hospital
Kimberly TroxelKimberly Troxel
Assistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCCAssistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCC