Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brook Potts

Fort Collins

Summary

With over 10 years of customer service experience, honed skills in effectively communicating with staff and clientele. Ability to stay organized and come up with innovative ideas consistently contributed to team success. Gained valuable management and trainer experience over the past 5+ years. Pursuing a degree in Business Administration with a focus on Human Resources at Colorado State University, further enhancing knowledge and expertise in the field.

Overview

10
10
years of professional experience

Work History

Boarding/Daycare Associate

Raintree Animal Hospital
2024.08 - Current

Front End Supervisor

Whole Foods
2021.03 - 2024.10

Foster Care Associate

Dumb Friends League
2023.10 - 2024.04

Adoption Specialist / Front Desk at Cat Shelter

MaxFund No-Kill Animal Shelter and Adoption Center
2019.11 - 2021.02

Shift Leader

DANG Soft Serve Ice Cream
2019.09 - 2020.02

Server/Cashier

National Coney Island
2018.12 - 2019.08

Server/Hostess/Cashier

Bob Evans Restaurant
2017.10 - 2019.01

Assistant Manager

MRCC Banquet Hall
2014.12 - 2017.02

Education

Bachelor of Science - Business Administration Human Resources

Colorado State University
Fort Collins, CO

Associate of Arts - Business Administration

Community College of Denver
Denver, CO
01.2022

Skills

  • Training and mentoring
  • Customer service
  • Attention to detail
  • Complex Problem-solving
  • Process monitoring and improvement
  • Relationship building

Timeline

Boarding/Daycare Associate

Raintree Animal Hospital
2024.08 - Current

Foster Care Associate

Dumb Friends League
2023.10 - 2024.04

Front End Supervisor

Whole Foods
2021.03 - 2024.10

Adoption Specialist / Front Desk at Cat Shelter

MaxFund No-Kill Animal Shelter and Adoption Center
2019.11 - 2021.02

Shift Leader

DANG Soft Serve Ice Cream
2019.09 - 2020.02

Server/Cashier

National Coney Island
2018.12 - 2019.08

Server/Hostess/Cashier

Bob Evans Restaurant
2017.10 - 2019.01

Assistant Manager

MRCC Banquet Hall
2014.12 - 2017.02

Associate of Arts - Business Administration

Community College of Denver

Bachelor of Science - Business Administration Human Resources

Colorado State University
Brook Potts