Brodie Ross
Colorado Springs
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy work settings. Known for strong focus on teamwork and achieving guest satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Cansano Italian Steakhouse
Colorado Springs, CO
02.2026 - Current
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on restaurant policies and menu offerings for improved service quality.
Sales Associate
Club Carwash
Colorado Springs, CO
07.2025 - 10.2026
- Assisted customers with product selection and car wash services
- Maintained cleanliness and organization of sales area and equipment
- Processed transactions efficiently using point-of-sale systems
- Collaborated with team members to meet daily operational goals
Sales Representative
Eco Shield Pest Control
Longmont, CO
10.2024 - 07.2025
- Built strong customer relationships through effective communication and product knowledge.
- Provided ongoing support to clients, ensuring satisfaction with services and addressing concerns promptly.
- Trained new sales representatives on best practices in customer engagement and service delivery.
- Increased sales revenue by identifying and targeting high-potential accounts.
Founder
719 Detail
Monument, CO
02.2024 - 10.2024
- Generated over $25,000 in gross profit in my first summer
- Managed operations, ensuring high-quality service delivery and customer satisfaction.
- Analyzed customer feedback to continuously improve service offerings and operations.
Founder
The Scape LLC
Monument, CO
01.2023 - 11.2023
- Developed and implemented operational strategies to enhance customer service experience.
- Trained staff in best practices for product quality and customer engagement techniques.
- Led team meetings to assess performance, set goals, and encourage collaboration among staff members.
- Managed day-to-day business operations.
Education
High School Diploma -
Liberty High School
Colorado Springs, COSkills
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Strong work ethic
- Time management
- Teamwork and collaboration
- Customer service
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Timeline
Server
Cansano Italian Steakhouse
02.2026 - Current
Sales Associate
Club Carwash
07.2025 - 10.2026
Sales Representative
Eco Shield Pest Control
10.2024 - 07.2025
Founder
719 Detail
02.2024 - 10.2024
Founder
The Scape LLC
01.2023 - 11.2023
High School Diploma -
Liberty High School