Brock Rodrigues
Pueblo
Summary
At Work Zone Traffic Control, LLC, I streamlined HR operations and significantly enhanced workplace safety, achieving a notable reduction in incident rates. Leveraging strong administrative skills and a passion for staff education, I developed comprehensive safety training programs, demonstrating effective planning and a commitment to employee well-being.
Developed strong organizational and interpersonal skills in fast-paced office environment. Demonstrated ability to handle confidential information, manage multiple tasks, and support team objectives. Looking to transition into new field and leverage versatile administrative and communication skills to contribute to dynamic team.
Positive, organized individual with passion for supporting team success and fostering collaborative work environment. Possesses foundational understanding of employee relations and administrative processes, including data entry and scheduling. Committed to enhancing workplace efficiency and contributing to organizational growth through dedicated support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Safety/HR Administrative Assistant
Work Zone Traffic Control, LLC
05.2024 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
- Organized new employee orientation schedules for new hires.
- Managed payroll processes efficiently, ensuring timely payment of salaries without errors or discrepancies.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized successful company events that promoted team building and boosted morale among staff members.
- Supported benefits administration, ensuring accurate enrollment and processing of claims for all employees.
- Collaborated with management to create fair performance evaluations, promoting employee development and motivation.
- Served as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
- Efficiently delivered personnel information to management for speedy corrective action.
- Enhanced employee satisfaction by implementing innovative HR policies and procedures.
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Participated in safety meetings by answering questions from staff members.
- Monitored safety practices of new and existing employees.
- Instructed employees on OSHA standards.
- Trained company employees in safety procedures and provided in-depth documentation for review.
- Improved employee compliance with safety regulations by developing and implementing clear policies and procedures.
- Reduced incident rates through the implementation of comprehensive safety training programs for employees.
- Developed and implemented safety policies and procedures to promote workplace safety.
Pro Shop Attendant
Pueblo Country Club
04.2020 - 05.2024
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
- Increased Pro Shop sales through effective merchandising strategies and engaging product demonstrations.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Established relationships with vendors to secure advantageous pricing deals on products sold within the Pro Shop.
- Developed strong rapport with customers by offering personalized recommendations based on their specific needs.
- Kept up-to-date on industry trends and emerging technologies in order to provide knowledgeable guidance to customers.
- Conducted routine maintenance tasks on golf carts, maintaining optimal functionality for guest use.
- Provided expert advice on golf equipment, assisting customers in making informed purchasing decisions.
- Provided basic golf instruction to newcomers, enhancing their playing experience and encouraging repeat business.
- Trained new staff on shop protocols and customer service excellence, ensuring consistent quality of service.
- Improved customer loyalty, offering personalized recommendations based on individual preferences and past purchases.
Education
Bachelor of Science - Exercise Science
Colorado State University Pueblo
Pueblo, CO05-2023
Skills
- Administrative skills
- Teaching
- Maintaining files
- HR policies
- Effective planning
- Staff education and training
- Benefits administration
- Office administration
- Employee onboarding
- Human resources support
- Accident prevention
- Safety program development
- Implementing safety policies
- Safety program assessments
- Meeting participation
- Incident investigation
- Safety audits
- OSHA standards and codes
- Protective equipment
Certification
- OSHA-10 Certified
- OSHA-30 Certified
- Traffic Control Technician
- Traffic Control Supervisor
- Flagger Instructor Training
- First Aid/CPR Certified
Timeline
Safety/HR Administrative Assistant
Work Zone Traffic Control, LLC
05.2024 - Current
Pro Shop Attendant
Pueblo Country Club
04.2020 - 05.2024
- OSHA-10 Certified
- OSHA-30 Certified
- Traffic Control Technician
- Traffic Control Supervisor
- Flagger Instructor Training
- First Aid/CPR Certified
Bachelor of Science - Exercise Science
Colorado State University Pueblo
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