Brock Kerr
Severance
Summary
A c level mechanic with a proven track record at Christian Brothers, showcasing exceptional troubleshooting and customer service skills. Excelled in maintenance and repairs, enhancing vehicle reliability and performance. Demonstrated outstanding problem-solving abilities and relationship building, contributing to a significant improvement in customer satisfaction and team efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mechanic
Christian Brothers
04.2024 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Mechanic
Firestone
12.2023 - 05.2024
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
General Service/ Mechanic
Integrity Tire
12.2022 - 12.2023
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- drove customers home and drove to pick up parts and tires.
Sales Associate
Jax Outdoor Gear
01.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Bike Department
Scheels Sporting Goods
07.2021 - 01.2022
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Supported departmental performance improvement initiatives by actively participating in brainstorming sessions, providing valuable insights, and assisting in the implementation of new strategies.
- Ensured a high level of customer service by promptly addressing inquiries from internal stakeholders or external clients.
- Provided vital support to department heads, ensuring seamless operations and successful completion of projects.
Education
High School Diploma -
Goal Highschool
Windsor, CO05-2023
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Relationship building
- Outgoing personality
Certification
Mac 609
Timeline
Mechanic
Christian Brothers
04.2024 - Current
Mechanic
Firestone
12.2023 - 05.2024
General Service/ Mechanic
Integrity Tire
12.2022 - 12.2023
Sales Associate
Jax Outdoor Gear
01.2022 - 07.2022
Bike Department
Scheels Sporting Goods
07.2021 - 01.2022
High School Diploma -
Goal Highschool
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