Brittney Ntim
Denver
Summary
Dedicated catering coordinator with strong customer service and time management skills. Proven ability to ensure timely event logistics and maintain high sanitation standards.
Meticulous Catering Coordinator with several years of catering industry experience. Maintains high standards in catering, preparation, packaging and delivery to achieve client satisfaction. Effectively manages banquet operations to promote quality service while meeting financial goals.
Overview
11
11
years of professional experience
Work History
Catering Coordinator
Design By Catering
04.2026 - Current
- Coordinated logistics for catering events, ensuring timely delivery and setup of services.
- Assisted with menu planning, tailoring offerings to client preferences and dietary restrictions.
- Managed client communications, addressing inquiries and providing event updates promptly.
- Supported inventory management, tracking supplies and placing orders to maintain stock levels.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
Front of House Server
Ruth Chris Steakhouse
10.2024 - 05.2026
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction during dining experiences.
- Handled order processing and delivery efficiently, maintaining menu knowledge to assist guests effectively.
- Collaborated with kitchen staff to ensure timely food preparation and presentation according to quality standards.
- Managed payment transactions accurately, ensuring compliance with cash handling procedures and minimizing discrepancies.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
Front of House Server
Cocino Taco
12.2020 - 10.2024
- Facilitated training for new servers on restaurant protocols and best practices for customer engagement and service delivery.
- Ensured cleanliness and organization of dining environments, promoting a hospitable atmosphere for guests.
- Handled guest inquiries and concerns swiftly, addressing issues to improve overall dining experience continuously.
- Supported promotional events by providing detailed information about special menus and offerings to guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Restaurant Server
Stout Street Social
11.2015 - 12.2020
- Stayed up-to-date on menu changes to help customers make food choices.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of Applied Science - Medical Microbiology And Bacteriology
University of Denver
Denver, Colorado05-2028
Skills
- Customer service
- Time management
- Catering sales
- Flexibility
- Sanitation and food safety
Timeline
Catering Coordinator
Design By Catering
04.2026 - Current
Front of House Server
Ruth Chris Steakhouse
10.2024 - 05.2026
Front of House Server
Cocino Taco
12.2020 - 10.2024
Restaurant Server
Stout Street Social
11.2015 - 12.2020
Associate of Applied Science - Medical Microbiology And Bacteriology
University of Denver