Brittney Ntim
Denver
Summary
Detail-oriented Front Office Coordinator with a strong background in front office management and team collaboration. Experienced in improving billing procedures and enhancing workflow efficiency, contributing to a compliant and customer-focused environment.
Overview
20
20
years of professional experience
Work History
Front Office Coordinator
Cherry Creek Restorative Dentistry
Denver, CO
10.2023 - Current
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Maintained up-to-date knowledge of healthcare regulations, ensuring compliance in front office operations.
- Analyzed and improved billing procedures, resulting in increased accuracy for insurance claims submissions and payment transactions.
Front Desk Receptionist
Integrity Capital Holdings
Greenwood Village, CO
06.2010 - 10.2023
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Facilitated teamwork and cooperation by developing robust relationships with colleagues.
- Upheld strict confidentiality protocols for sensitive data to maintain trust and security for customers and the organization.
Medical Receptionist Wellness Clinic
Juventas Wellness
Denver, CO
04.2006 - 06.2010
- Maintained confidentiality and privacy of patient information, adhering to HIPAA regulations.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Oversaw supply order placements to optimize inventory management. Coordinated restocking of clerical spaces to enhance operational efficiency.
- Reviewed and validated medical insurance claims and payments, ensuring compliance with industry standards and regulations.
Education
Master of Science - Medical Microbiology And Bacteriology
University of Denver
Denver, CO05-2028
Skills
- Customer service expertise
- Customer service
- Reception duties
- Front office management
Timeline
Front Office Coordinator
Cherry Creek Restorative Dentistry
10.2023 - Current
Front Desk Receptionist
Integrity Capital Holdings
06.2010 - 10.2023
Medical Receptionist Wellness Clinic
Juventas Wellness
04.2006 - 06.2010
Master of Science - Medical Microbiology And Bacteriology
University of Denver