Brittlyn Stibley
Fort Collins
Summary
Dedicated worker with excellent experience in various positions including management and customer service. Carefully completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Skilled in communication and problem-solving, demonstrating a strong ability to meet employer-specific skills.
Overview
4
4
years of professional experience
Work History
Receptionist/ Hospitality Specialist
The Melting Pot Restaurants Inc.
02.2024 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Server/Supervisor
Sundance
02.2023 - 10.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Led team of servers to consistently meet customer service and sales targets.
- Liaised between servers and upper management to address issues and manage challenges.
Server and Bartender
Giordano's
03.2022 - 10.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, and preparing cash drawers.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Pool Manager
Perfect Pools
05.2021 - 08.2022
- Led and managed 30+ lifeguards
- Interpreted, explained, and enforced pool policies
- Heavy in problem solving and communication
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
Education
Bachelor of Arts - Integrated Visual Arts
Colorado State University
Fort Collins, CO12.2024
High School Diploma -
Rock Canyon High School
Highlands Ranch, CO05.2020
Skills
- Telephone skills
- communication and problem-solving
- Extensive experience in customer service
- Data entry
- Scheduling appointments
- Team Management
- Organization skills
- Time management
References
Shanna Mitchell (Perfect Pools Co-Owner and Manager)
Phone Number: +1 (303) 598-8857
E-mail: sab@perfect-pools.com
Kiara Sancin (Giordano's General Manager)
Phone Number: +1 (970) 657-7294
Emma Herskovitz (Giordano's Bar Supervisor)
Phone Number: +1 (303) 726-8535
Timeline
Receptionist/ Hospitality Specialist
The Melting Pot Restaurants Inc.
02.2024 - 01.2025
Server/Supervisor
Sundance
02.2023 - 10.2023
Server and Bartender
Giordano's
03.2022 - 10.2022
Pool Manager
Perfect Pools
05.2021 - 08.2022
Bachelor of Arts - Integrated Visual Arts
Colorado State University
High School Diploma -
Rock Canyon High School
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