Brittany Ward
Parker
Summary
I'm a very dedicated worker who is able to learn quickly and takes redirection very well. I try to find the best in every situation and learn from my mistakes. I have just over years of customer service and Sales experience. I also do very well under stress and can keep up with a fast paced environment. I'm very energetic and enjoy being around people especially when I can leave a positive impact on someone's day and experience. I have been In childcare and retail for one 6 years and have many references. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
9
9
years of professional experience
Work History
Receptionist / Appointment scheduling
Mercedes Benz
Plano
01.2019 - 12.2022
- Speaking with high end clientele. Creating quotes, appointment setting following up with clients. Keeping client records organized. Designing custom finished luxury cars and placing stock orders.
Nanny
Private Family Client
Dallas
01.2017 - 01.2020
- Cared for five children across two households, ensuring safety and well-being.
Transported children to and from school, maintaining punctuality and organization.
Handled laundry duties, promoting cleanliness and orderliness in homes.
Prepared nutritious meals tailored to children's dietary needs.
Assisted with family errands, facilitating smooth daily operations.
Organized educational activities to enhance children's learning experiences.
Supervised children during outings, emphasizing safety and engagement.
Coordinated schedules to balance household tasks and children's activities.
Lead Design consultant
Cantoni Furniture
01.2017 - 01.2019
- Selling furniture, Setting up appointments and following up with clients. Drawing renderings and importing furniture into floor plans. Meeting sales goals. Commission based.
Nanny
Broncos Player Barrett Family
Denver
01.2017 - 12.2017
- Tasks: care for 3 children, handle laundry, transporting children to and from school, running errands for family, making meals, doing laundry, and watching children during practices and games.
Seasonal Help
David Yurman
01.2017 - 12.2017
- Tasks: keep stock, help organize paperwork, handle customer requests/orders, help put where needed during busy holiday traffic, keep paperwork filed and updated, and handle any other customer complaints.
Lead Designer
Restoration Hardware Furniture
Dallas
01.2016 - 01.2017
- Design consultations. In-Home design plans, Auto-CAD, Selling furniture, hitting sales goals, product knowledge training for new employees, mattress/drapery expert, Client follow up, Custom ordering, product knowledge, and over seas order placing.
- Collaborated with cross-functional teams to ensure cohesive product vision.
- Conducted market research to identify current design trends and consumer preferences.
- Optimized existing designs based on user feedback and analytics data.
Stylist
Francesca's Boutique
Little Rock
03.2016 - 08.2016
- Interacting with customers, getting fitting rooms, pushing sales, handling cash, checking customers out, keeping the store clean and organized, opening and closing the store, restocking merchandise and clothing, and meeting sales goals.
- Reason for leaving: Moved to Colorado
Shift leader
Baskin Robbins
Parker
01.2014 - 01.2015
- Scooping ice cream, making various desserts, handling cash, leading the shift for that day, cleaning out ice cream cases and all items that touched the food, restocking merchandise, cash in and out of registers, and open and close store.
- Reason for leaving: Moved out of state
Education
High School Diploma -
Chaparral Highschool
Parker, CO05-2015
Skills
- Appointment scheduling
- Client relationship management
- Customer service
- Record organization
- Quote creation
- Sales strategy
- Design consultation
- Time management
- Attention to detail
- Problem solving
- Team collaboration
- Critical thinking
- Customer/Client relations
- Scheduling appointments
- File management
- Data entry
- Recordkeeping and bookkeeping
- Tech-Savvy
- Schedule management
- Phone etiquette
Timeline
Receptionist / Appointment scheduling
Mercedes Benz
01.2019 - 12.2022
Nanny
Private Family Client
01.2017 - 01.2020
Lead Design consultant
Cantoni Furniture
01.2017 - 01.2019
Nanny
Broncos Player Barrett Family
01.2017 - 12.2017
Seasonal Help
David Yurman
01.2017 - 12.2017
Stylist
Francesca's Boutique
03.2016 - 08.2016
Lead Designer
Restoration Hardware Furniture
01.2016 - 01.2017
Shift leader
Baskin Robbins
01.2014 - 01.2015
High School Diploma -
Chaparral Highschool