Detail-oriented professional with expertise in customer service and complaint resolution. Committed to fostering team collaboration and implementing efficient workflows to drive customer satisfaction and operational success.
Overview
7
7
years of professional experience
Work History
Restaurant Busser
Hacienda Colorado
Denver, CO
06.2017 - 02.2018
Maintained cleanliness and organization of dining areas to enhance customer experience.
Assisted servers in delivering food and beverages promptly during peak hours.
Collaborated with kitchen staff to ensure timely restocking of supplies and utensils.
Supported training of new bussers, promoting efficient workflows and teamwork.
Car Detailer
Audi Flatirons
Broomfield, CO
05.2019 - 05.2020
Conducted thorough interior and exterior vehicle cleaning to maintain high standards of presentation.
Utilized specialized tools and products for detailing to enhance vehicle appearance and protection.
Trained junior staff on best practices in car detailing techniques and safety protocols.
Implemented quality control checks to ensure consistency in service delivery across all vehicles serviced.
Security Officer
Colfax Security
Denver, CO
12.2022 - 06.2024
Monitored premises to ensure safety and security of personnel and property.
Conducted regular patrols and inspections to identify potential security risks.
Responded swiftly to incidents, maintaining clear communication with emergency services.
Collaborated with team members to develop effective security protocols and procedures. Filed incident reports.
Customer Service Representative Lead
Uhaul Moving And Storage
Aurora, CO
04.2024 - 10.2024
Assisted customers with inquiries about rental services and storage solutions.
Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
Provided detailed information on truck sizes, pricing, and rental agreements.
Managed customer transactions using point-of-sale systems and software.