Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Quintana

Arvada

Summary

Detail-oriented professional with expertise in customer service and complaint resolution. Committed to fostering team collaboration and implementing efficient workflows to drive customer satisfaction and operational success.

Overview

7
7
years of professional experience

Work History

Restaurant Busser

Hacienda Colorado
Denver, CO
06.2017 - 02.2018
  • Maintained cleanliness and organization of dining areas to enhance customer experience.
  • Assisted servers in delivering food and beverages promptly during peak hours.
  • Collaborated with kitchen staff to ensure timely restocking of supplies and utensils.
  • Supported training of new bussers, promoting efficient workflows and teamwork.

Car Detailer

Audi Flatirons
Broomfield, CO
05.2019 - 05.2020
  • Conducted thorough interior and exterior vehicle cleaning to maintain high standards of presentation.
  • Utilized specialized tools and products for detailing to enhance vehicle appearance and protection.
  • Trained junior staff on best practices in car detailing techniques and safety protocols.
  • Implemented quality control checks to ensure consistency in service delivery across all vehicles serviced.

Security Officer

Colfax Security
Denver, CO
12.2022 - 06.2024
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols and inspections to identify potential security risks.
  • Responded swiftly to incidents, maintaining clear communication with emergency services.
  • Collaborated with team members to develop effective security protocols and procedures. Filed incident reports.

Customer Service Representative Lead

Uhaul Moving And Storage
Aurora, CO
04.2024 - 10.2024
  • Assisted customers with inquiries about rental services and storage solutions.
  • Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
  • Provided detailed information on truck sizes, pricing, and rental agreements.
  • Managed customer transactions using point-of-sale systems and software.

Education

GED -

Emily Griffith Technical College
Denver, CO
02-2027

Skills

  • Data entry
  • Stress tolerance
  • Customer service
  • Reporting and analysis
  • Escalation management
  • Professionalism and leadership

Timeline

Customer Service Representative Lead

Uhaul Moving And Storage
04.2024 - 10.2024

Security Officer

Colfax Security
12.2022 - 06.2024

Car Detailer

Audi Flatirons
05.2019 - 05.2020

Restaurant Busser

Hacienda Colorado
06.2017 - 02.2018

GED -

Emily Griffith Technical College
Brittany Quintana