Brittany Newsome
Johnstown,CO
Summary
Experienced service professional bringing strong organizational skills and keen focus on effective team collaboration. Proven track record in managing service schedules, resolving client issues, and ensuring seamless operations. Adept at adapting to changing needs, demonstrating reliability, and driving results through excellent communication and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Power Systems Assistant Service Coordinator
Wagner Equipment
01.2023 - 11.2025
- Responsibilities
- To fill out correct information for customers’ work orders
- Make sure price matches quote or value agreement
- Invoice work orders in a timely manner
- Help schedule technicians for jobs
- Answer phones
- Send emails to customers/ other employees with the company
- Send reports/ invoices to customers
Bartender/ Server
Horseshoe Casino
09.2023 - 01.2024
- Responsibilities
- Make waiters drinks
- Take food and drink orders
- Deliver food to guests
- Cash/card and comp experience
- Customers Service
Cocktail Waitress/ Bar Tender
Mardi Gras/ Bally’s Casino
01.2021 - 09.2023
- Responsibilities
- Make alcohol/ non-alcohol beverages
- Walk around casino to take beverage orders
- Check ID’s if a guest looks underage for gaming or drinking
- Clean bar, collect and wash dishes
- Restock beer, liquor, daiquiri machines
- Cut and restock fruit
Valet
Towne Park
11.2015 - 03.2020
- Responsibilities:
- Parking guests’ cars
- Possession of guests’ keys
- Making sure cars are locked
- Checking vehicles for prior damage
- Greeting guests upon arrival
- Retrieve cars in a timely manner
- Splitting tips evenly when working with other valets
Cinnabon Attendant
Lodge Casino
07.2019 - 01.2020
- Responsibilities:
- Make Coffee
- Running the register and taking food/ drink orders
- Prepping trays of cinnamon rolls and cinnamon sticks
- Serving coffee, cinnamon rolls, and ice cream
- Cleaning coffee station, drink station, plastic wear station, prep station, and tables
- Baking cinnamon rolls
- Counting cash drawer at shift change
- Refilling plastic wear, straws, sugars, cups, and lids as needed
- Putting in orders for supplies needed for next shift
Leasing Agent
JRK Residential
01.2014 - 07.2014
- Responsibilities:
- Rent apartments
- Filing leases/ files
- Answering phones
- Greet residents/ future residents
- Handle rent checks and money orders
- Having people’s personal information and keeping it confidential
Hostess/ Server/ Manager
IHOP
03.2011 - 05.2013
- Responsibilities:
- Seating customers
- Take food and beverage orders
- Serve food and beverages
- Cleaning and restocking tables
- Cash customers out in a timely manner
- Handling cash and credit cards
- Cooking when cooks needed help
- Helping a customer or employee when they had a problem or complaint
Receptionist
Gilpin County Community Center
04.2007 - 03.2008
- Responsibilities:
- Answered Phones
- Computer use to sign people in to use the facility and sign people up for a class
- Receiving payment by cash, check, or credit cards to use facility or pay for a class
- Good and friendly customer service
Education
Some College (No Degree) - Nursing Education
Northern Oklahoma College
Enid, OKHigh School Diploma -
Gilpin County High School
Black Hawk, CO06.2007
Skills
- I have had 3 years of experience as a receptionist
- Answering phones
- Computer skills
- Customer service
- Handling cash/ checks
- Fast pace environment
- Proficient with Microsoft Word, Excel, and Adobe Reader
- Outlook email
- I have had a combined of 8 years in the food and beverage industry
- Taking food and drink orders
- Serving food and drinks to guests
- Hostess experience
- Manager experience
- Checking id’s to make sure guests were old enough for drinking and gambling
- I have had 45 years of experience as a valet
- Parking cars
- Possession of guests’ keys
- Fast paced environment
- Professional and courteous to guests
- Handling cash
- I have 5 months experience in marketing
- Helped new guests become new members by taking personal information from their IDs and making players card
- Made changes in addresses for mailing coupons
- Sold casino merchandise to patrons
- Did hot seat drawings for guests to win free play money
- Decorated stage for new promotions each month
- Learned and explained new promotions to guests
Languages
English
Native or Bilingual
Spanish
Elementary
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteTimeline
Bartender/ Server
Horseshoe Casino
09.2023 - 01.2024
Power Systems Assistant Service Coordinator
Wagner Equipment
01.2023 - 11.2025
Cocktail Waitress/ Bar Tender
Mardi Gras/ Bally’s Casino
01.2021 - 09.2023
Cinnabon Attendant
Lodge Casino
07.2019 - 01.2020
Valet
Towne Park
11.2015 - 03.2020
Leasing Agent
JRK Residential
01.2014 - 07.2014
Hostess/ Server/ Manager
IHOP
03.2011 - 05.2013
Receptionist
Gilpin County Community Center
04.2007 - 03.2008
Some College (No Degree) - Nursing Education
Northern Oklahoma College
High School Diploma -
Gilpin County High School