Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
Work History
Owner
Certified Beauty Bar
01.2017 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Cosmetologist
Aveda
01.2014 - 01.2016
Demonstrated high level of customer service to increase retention and satisfaction.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Branch Supervisor
TCF Bank
01.2010 - 01.2012
Handled escalated customer complaints professionally while working towards swift resolutions that maintained client satisfaction levels.
Oversaw branch security protocols, maintaining a safe workplace for both employees and customers alike.
Oversaw opening and closing of branch and monitored overdrafts, wire transfers, collections and stop payment orders.
Ensured accurate record-keeping by conducting thorough audits of branch financials and reporting discrepancies in a timely manner.