Brittany McQueen
Castle Rock
Summary
Dynamic sales professional with extensive experience in managing regional accounts and driving significant revenue growth. Recognized for cultivating strong client relationships and executing innovative sales strategies that deliver results. Proven ability to collaborate effectively with cross-functional teams while adapting to evolving market demands, ensuring consistent achievement of targets. Committed to leveraging expertise to contribute to organizational success and enhance overall business performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Rocky Mountain Men's Clinic
Castle Rock, CO
06.2025 - Current
- Cultivated strong client relationships to understand needs and provide tailored product solutions.
- Leveraged CRM systems to optimize follow-up strategies.
- Trained new associates on product knowledge, sales techniques, and customer service best practices.
- Increased sales revenue by identifying and pursuing new patient opportunities.
- Top 4 nationally ranked PC since placed in Castle Rock
- Exceeding current PC KPI's and maintaining a $3500 clinic average
Senior Sales Director
Inspirato
Denver, CO
11.2021 - Current
- Delivered sales presentations to prospective clients, closing deals effectively.
- Developed and implemented strategic sales plans to achieve revenue targets.
- Collaborated with marketing teams to create effective promotional materials.
- Built sales forecasts and schedules to reflect desired productivity targets.
Regional Sales Director
Bonaventure Senior Living
Castle Rock, CO
02.2021 - 11.2021
- Successfully managed assisted living/memory care for over a year with over 60 employees.
- performance reviews/ personal performance plans for sales team of 8 individuals
- Maintained positive morale while upholding company mission and expectations
- Achieved dramatic sales increase by 50% in 3 months
- Established ambitious sales targets, managed deployment strategies. Conversion rate of 75% with phone, walk-in, and referral sources.
- Connected with prospects through multipronged approaches, including cold calling and local-area networking.
- Exceeded sales goals through effective time management and resource allocations.
- Responsible for onboarding of sales team throughout time at the company
- Executed strategic plans for growth, 20 personal customer touches daily per staffed team member.
Interim Sales Manager
Brookdale Assisted Living
Highlands Ranch, CO
02.2019 - 01.2021
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue. Increase of census by 30% following COVID-19 deficit.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained computer and physical filing systems.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Sales Manager
Bellevue Heights Assisted Living
Aurora, CO
10.2018 - 02.2019
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Targeted new markets and increased sales 65% through proactive sales and negotiation techniques.
- Produced contracts, reports, letters, and proposals for clients.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Education
Bachelor of Science - Health Administration
University of Phoenix
Phoenix, AZ05-2020
Diploma - Medical Assisting
Everest College, University of Phoenix
Colorado Springs, Tempe, CO, AZ05-2019
Skills
- Consistently meeting and exceeding lead conversion goals
- Sales Projections
- Meeting/exceeding monthly sales commitments
- Solution selling
- Pipeline Management
- Sales Presentations
- Upselling strategies
- Sales Records Management
- Profitability Assessments
- Sales Statistics Analysis
- Salesforce Software
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Promoted to Regional Sales Manager after successfully increasing census from 50% to 70% in 3 months.
Certification
ALD license from Colorado Gerontological Society 2021
Timeline
Patient Coordinator
Rocky Mountain Men's Clinic
06.2025 - Current
Senior Sales Director
Inspirato
11.2021 - Current
Regional Sales Director
Bonaventure Senior Living
02.2021 - 11.2021
Interim Sales Manager
Brookdale Assisted Living
02.2019 - 01.2021
Sales Manager
Bellevue Heights Assisted Living
10.2018 - 02.2019
Diploma - Medical Assisting
Everest College, University of Phoenix
Bachelor of Science - Health Administration
University of Phoenix