Brittany Hadfield
Milliken
Summary
Experienced bartender with a strong background in beverage preparation and customer service. Assisted in crafting unique cocktails while ensuring compliance with health and safety regulations. Managed inventory effectively to maintain optimal supply levels, contributing to seamless service during high-volume events. Developed relationships with patrons, enhancing their overall experience and fostering repeat business.
Overview
13
13
years of professional experience
2004
2004
years of post-secondary education
Work History
Assistant Bartender
Finest Hour Mobile Bar
Denver
04.2022 - 11.2024
- Assisted in the preparation and service of beverages, maintaining high standards of cleanliness and organization.
- Collaborated with bartenders to create craft cocktails, enhancing the overall customer experience at events.
- Managed inventory by restocking supplies and ensuring optimal product availability for seamless service.
- Provided exceptional customer service, addressing inquiries and ensuring satisfaction during high-volume events.
- Developed a deep knowledge of mixology, contributing to menu creation and seasonal drink offerings.
- Ensured compliance with health and safety regulations, maintaining safe workspaces in mobile bar settings.
- Kept accurate records of sales transactions using point-of-sale systems.
- Checked identification of customers to ensure they met legal drinking age.
- Cleaned workstations between shifts by wiping down surfaces, sanitizing equipment and disposing of trash properly.
- Assisted with the preparation of cocktails and other beverages according to recipes.
- Maintained cleanliness of bar area, restocked supplies and removed empty glasses.
- Set up bars for private functions including arranging glassware and preparing garnishes.
VIP Cocktail Server
Drais Beach Club
Las Vegas
03.2014 - 01.2016
- Delivered exceptional customer service by accurately taking and processing VIP drink orders, enhancing guest experiences.
- Maintained cleanliness and organization of service areas, ensuring a welcoming atmosphere for all patrons.
- Collaborated with bartenders to create signature cocktails, contributing to an inventive drink menu that delighted guests.
- Monitored inventory levels of premium spirits and mixers, ensuring availability for high-demand events and reducing delays.
- Developed strong relationships with VIP guests, leading to repeat visits and positive word-of-mouth referrals.
- Checked identification of customers to verify age requirements for alcoholic beverages.
- Maintained knowledge of current promotions and discounts offered in order to inform customers accordingly.
- Set up bars with necessary supplies including glassware, napkins, straws and other items needed for drink service.
- Adhered to company policies regarding responsible drinking initiatives.
- Performed side work duties such as stocking supplies and cleaning the bar area.
- Utilized point-of-sale system to process orders quickly and efficiently.
- Ensured that all orders were accurately taken and delivered to customers in a timely manner.
Server/Bartender
Twin Peaks
Las Vegas
04.2012 - 06.2014
- Delivered exceptional customer service by accurately taking orders and providing recommendations, enhancing guest satisfaction.
- Prepared a diverse range of cocktails and beverages, ensuring quality control for consistent taste and presentation.
- Maintained cleanliness and organization of the bar area, which contributed to a safe and inviting environment.
- Trained new staff on menu offerings and service procedures, fostering a knowledgeable and capable team.
- Assisted in managing inventory levels, ensuring timely restocking of supplies to minimize service disruptions.
- Handled cash and credit transactions with accuracy, promoting trust and security in financial operations.
- Engaged with customers to build rapport and encourage repeat visits, contributing to a loyal client base.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Cross Creek Academy
LaVerkin, UTSkills
- Mixology expertise
- Craft cocktail preparation
- Customer service
- Inventory management
- Point-of-sale systems
- Health and safety compliance
- VIP guest relations
- Beverage menu creation
- Alcohol compliance
- Workstation cleanliness
- Cash handling accuracy
- Event setup
- Product knowledge
- Time management
- Team collaboration
- Order processing
- Sales transaction recording
- High-volume service
- Staff training
- Customer engagement
- Problem resolution
- Bar equipment use
Timeline
Assistant Bartender
Finest Hour Mobile Bar
04.2022 - 11.2024
VIP Cocktail Server
Drais Beach Club
03.2014 - 01.2016
Server/Bartender
Twin Peaks
04.2012 - 06.2014
Cross Creek Academy