Britney Ezra

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.

• Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
• Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
• Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
• Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
• Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
• Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
• Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
• Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
• Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
• Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
• Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
• Collaborated with other supervisors to develop best practices for efficient operations across multiple locations.
• Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.

• Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
• Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
• Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
• Checked numbers manually and used hand-held equipment to locate products.
• Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
• Collaborated with sales team to ensure adequate supply levels for promotions and seasonal demand fluctuations.
• Shelved new and returned inventory according to proper storage procedures.

• Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
• Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
• Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
• Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.
• Maintained a safe and hygienic environment for passengers by diligently disinfecting high-touch areas.
• Contributed to on-time departures by efficiently completing cleaning tasks within tight timeframes.
• Maximized efficiency by adhering to assigned work schedules and prioritizing tasks based on aircraft turnaround times.
• Ensured passenger satisfaction through detailed attention to seat pockets, tray tables, and overhead compartments.

- Making the orders the customers are ordering.

- Making sure its the way they ordered it.