Brisa Villalpando
Commerce City
Summary
Motivated professional experienced in customer service and multitasking. Delivered positive customer experiences through strong work ethic, adaptability, and effective time management. Embraced new challenges while quickly mastering skills and working independently.
Overview
2
2
years of professional experience
Work History
TSA
TA Truck Service
07.2025 - Current
- Excellent communication skills, both verbal and written.
- Utilized various computer applications to streamline workflows and improve task completion.
- Managed time efficiently in order to complete all tasks within deadlines.
- Fostered a positive work environment through respectful interactions and collaborative support.
- Supported daily operations by collaborating effectively with team members to achieve common goals.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Medical Assistant
Advanced Urgent Care & Occupational Medicine
Thornton
05.2026 - 07.2026
- Assisted patients with check-in and registration processes.
- Collected and recorded patient medical histories and vital signs.
- Supported healthcare providers during examinations and procedures.
- Maintained cleanliness and organization of exam rooms and medical supplies.
- Scheduled patient appointments and managed follow-up calls efficiently.
- Processed laboratory specimens for testing in a timely manner.
Package Handler
FedEx
Henderson
04.2025 - 07.2025
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Followed all safety regulations and procedures when handling packages.
- Efficiently handled large volumes of packages within established time frames.
- Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work.
- Adapted quickly to changes in workflow as needed while meeting production goals.
- Proficiently loaded packages onto trucks for delivery using safe lifting techniques.
- Handled multiple tasks simultaneously with professionalism and efficiency.
- Met deadlines consistently despite challenging workloads under tight schedules.
- Reported damaged products and workplace incidents to supervisors for review.
- Collaborated effectively with team members to ensure timely completion of assigned tasks.
- Stacked and moved products on pallets and forklifts.
- Inspected package contents against packing slips for accuracy before delivering them to their final destination.
Sales Associate
PIA Collections
Denver
03.2024 - 10.2024
- Guided customers in product selection, enhancing satisfaction and ensuring informed choices.
- Kept work area clean, organized and free of clutter at all times.
- Assisted customers in selecting products and provided personalized recommendations.
- Engaged with guests to understand and anticipate customer service needs.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Promoted additional purchases through tailored item suggestions, increasing overall sales opportunities.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Performed cash register operations accurately according to company guidelines.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Organized merchandise displays to promote higher levels of customer engagement.
- Maintained cleanliness and organization of work area throughout shifts.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Built relationships with potential customers by providing helpful advice on product selection.
Education
Associate - Medical Assistant
Concorde Career College
111 Havana St, Aurora, CO 80010Diploma -
Lester R Arnold High School
7133 E 73rd Ave, Commerce City, CO 80022Skills
- Security screening
- Incident Reporting
- Teamwork and Collaboration
- Team collaboration
- Organization and Time Management
- Time management
- Multitasking Abilities
- Problem-Solving
- Flexible and Adaptable
- Self-Motivated
- Dependable and Responsible
- Time management
Languages
- Spanish
- English
Timeline
Medical Assistant
Advanced Urgent Care & Occupational Medicine
05.2026 - 07.2026
TSA
TA Truck Service
07.2025 - Current
Package Handler
FedEx
04.2025 - 07.2025
Sales Associate
PIA Collections
03.2024 - 10.2024
Associate - Medical Assistant
Concorde Career College
Diploma -
Lester R Arnold High School