Brigitte Valencia
Santiago De Cali
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer-oriented General Manager with 8 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
11
11
years of professional experience
Work History
Gerente
Casaelectro SAS
03.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Gerente
Distribuciones Todo Cali S.A.S
06.2015 - 02.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
Administrative Manager
La parrilla de tavo
11.2012 - 05.2015
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Contador Publico - Accounting And Finance
Fundacion Universitaria San Martin
Cali- Colombia06.2024
No Degree - Contabilidad Sistematizada
Institucion Universitaria Antonio Jose Camacho
Cali - Colombia05.2009
High School Diploma -
Colegio Los Andes
Cali - Colombia01.2005
Skills
- Data Entry
- Written Communication
- Proficiency in accounting software
- MS Office
- Analytical and Critical Thinking
- Problem-Solving
- Teambuilding
- Sales and Marketing
- Invoice Reconciliation
- Finance and Accounting Operations
- Income and Expense Management
- Managing Fleet Vehicles
- Market Analysis
- Multitasking Abilities
Languages
Spanish
Native language
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Gerente
Casaelectro SAS
03.2022 - Current
Gerente
Distribuciones Todo Cali S.A.S
06.2015 - 02.2021
Administrative Manager
La parrilla de tavo
11.2012 - 05.2015
Contador Publico - Accounting And Finance
Fundacion Universitaria San Martin
No Degree - Contabilidad Sistematizada
Institucion Universitaria Antonio Jose Camacho
High School Diploma -
Colegio Los Andes
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