Briggs Palmer
Denver
Summary
Proven track record in assisting business growth and client retention, notably at Epsilon, where I excelled in developing client relationships and exceeding revenue targets. Expert in data-driven decision-making and project management, I've significantly contributed to team leadership and strategic initiatives, driving forward company objectives with a keen focus on performance tracking and results.
Overview
4
4
years of professional experience
Work History
Associate Account Manager
Epsilon
2023.01 - Current
- Developed strong relationships with clients through regular communication and excellent customer service.
- Anticipated clients' needs by staying in touch on regular basis.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Built client relationships by acting as liaison between customer service and sales teams.
Carrier Sales Representative
BlueGrace Logistics
2021.06 - 2023.01
- Consistently exceeded monthly expectations generating $6 million in revenue and $780K in profit for the company during tenure
- Successfully commanded an eight-person team in absence of manager and assisted newly hired representatives on sales techniques
- Implemented proactive measures for mitigating risk associated with delayed or lost shipments, minimizing disruptions in the supply chain process.
Digital Media and Marketing Intern
Outside TV
2020.05 - 2020.08
- Assisted in creating written, video, and image content for marketing channels.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Led the quality control and implementation effort of the new app “Grvty”
Education
Bachelor of Science - Marketing
Miami University
Oxford, OH05.2021
Skills
- Data-driven decision-making
- Business growth and retention
- Performance Tracking
- Project Management
Timeline
Associate Account Manager
Epsilon
2023.01 - Current
Carrier Sales Representative
BlueGrace Logistics
2021.06 - 2023.01
Digital Media and Marketing Intern
Outside TV
2020.05 - 2020.08
Bachelor of Science - Marketing
Miami University
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