Bridgette Mejia
Aurora
Summary
Dedicated Security+ professional with a strong background in asset protection and safety assurance. Expertise in risk assessment, security protocol management, and incident response ensures a proactive approach to safeguarding environments. Committed to fostering collaborative team dynamics while adapting to the evolving landscape of security challenges. Proficient in surveillance techniques, access control measures, and emergency response procedures, consistently identifying and mitigating potential threats with keen observational skills.
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
7
7
years of professional experience
Work History
Security officer
Allied Universal Security
02.2022 - Current
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Dedicated Allied Universal professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
- Assisted in the development of site-specific security plans, incorporating unique facility requirements and providing comprehensive protection measures.
- Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
Cashier
Walmart
05.2020 - 02.2022
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Greeted customers and responded to informational requests.
- Exchanged and returned items, noting all details in the company database and placing returned merchandise in bins for restocking.
- Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
- Maintained cleanliness and presentation of the stock room and production floor.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
- Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Busser/server
Pisco Sour Restaurant and Lounge
08.2019 - 02.2020
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
- Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.
Sale associate
Aeropostal
10.2018 - 08.2019
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
- Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Build trusting relationships with customers by making personal connections.
- Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Highschool diploma -
Rangeview High School
Aurora, CO05.2020
Skills
- Team-oriented approach
- Detail-Oriented
- Honest and Ethical
- Feedback responsiveness
- Problem Solving
- Complaint Resolution
- Transaction processing expertise
- Check Cashing
- Ticket Sales
- Accounting Software
- Collaborative team management
- Social Perception
- Innovative problem-solving
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Access control management
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Established and maintained anti-hijack and major theft protocol.
- Documented and resolved any issues which led to be more manageable
LANGUAGES
Both english and spanish
Timeline
Security officer
Allied Universal Security
02.2022 - Current
Cashier
Walmart
05.2020 - 02.2022
Busser/server
Pisco Sour Restaurant and Lounge
08.2019 - 02.2020
Sale associate
Aeropostal
10.2018 - 08.2019
Highschool diploma -
Rangeview High School
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