BriAnna Romero
Denver
Summary
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
5
5
years of professional experience
Work History
Lead Store Protection Specialist
Ross Dress for Less
11.2024 - 05.2025
- Managed inventory control processes to reduce shrinkage, performing regular audits and reconciling discrepancies in stock levels.
- Coordinated with external security vendors to ensure the proper functioning of electronic security systems, including CCTV cameras and alarm systems.
- Fostered a culture of accountability among staff members by consistently enforcing company policies related to theft prevention, reporting discrepancies, and adherence to safety protocols.
- Worked closely with other departments within the store to promote teamwork and communication regarding safety concerns or suspicious activity observed during shifts.
- Increased employee vigilance by providing ongoing education on loss prevention techniques and the importance of adhering to security protocols.
- Streamlined communication between store protection staff and management by participating in regular meetings and sharing insights into current security challenges facing the retail environment.
Cashier
Five Below
11.2022 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Owner/Cleaner
3 Tier LLC.
04.2020 - 08.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Installer/Driver/Office Assistant/Custom Builder
Cover Well Solutions
10.2021 - 11.2023
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Education
Associates in Health Information Technology -
Bryan University
ArizonaGED -
Colorado GED Program
Lakewood, CO07-2010
Skills
- CCTV monitoring
- Incident reporting
- Detail-oriented
- Theft prevention
- Customer service
- Work ethic and integrity
- Cash handling
- Team collaboration
- Small business operations
- Verbal and written communication
- Power tool operation
- Positive attitude
Timeline
Lead Store Protection Specialist
Ross Dress for Less
11.2024 - 05.2025
Cashier
Five Below
11.2022 - 10.2024
Installer/Driver/Office Assistant/Custom Builder
Cover Well Solutions
10.2021 - 11.2023
Owner/Cleaner
3 Tier LLC.
04.2020 - 08.2024
Associates in Health Information Technology -
Bryan University
GED -
Colorado GED Program
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