Brianna Cheatham
Denver
Summary
Dedicated professional with 5+ years in hospitality management. Demonstrated success in leading large teams and enhancing operational efficiency. Focused on cultivating strong customer relationships to drive repeat business and positive referrals.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Pharmcann
Denver
11.2024 - 04.2026
- Utilized point-of-sale systems effectively, processing transactions accurately while minimizing wait times.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Provided exceptional customer service, ensuring positive shopping experiences and fostering customer loyalty.
Day of Event Manager
Relish Catering & Events
Lakewood
04.2018 - 04.2024
- Coordinated logistics for large-scale events, including weddings, while managing multiple tasks.
- Secured quality services and supplies by managing vendor relationships.
- Ensured event setup and breakdown met design specifications through thorough oversight.
- Trained and supervised event staff to promote teamwork and effective communication.
Certified Dental Assistant
Woody Dental
Denver
05.2021 - 12.2021
- Intook patients and prepared them for procedures while ensuring proper sterilization protocols.
- Managed administrative tasks including insurance claims processing and office scheduling.
Retail Sales Associate/Shift Lead
High Level Health
Denver
09.2019 - 01.2021
- Guided customers in product selection by offering detailed, relevant information.
- Monitored product trends to enhance knowledge and recommendations.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Demonstrated reliable cash handling skills while managing multiple tasks efficiently.
Server/ Bartender/Banquet Captain
Rock Bottom Restaurant & Brewery
Denver, CO
03.2017 - 09.2019
- Provided exceptional customer service in a fast-paced restaurant environment.
- Managed guest interactions to enhance overall dining experience.
- Supervised banquet staff to ensure smooth service during events.
Riding Assistant/ Ranch Hand
McPhaul Performance Horses
Arvada
05.2016 - 03.2020
- Supervised wellness and physical activity programs for performance sport horses.
- Operated and maintained farm equipment to enhance operational efficiency.
Education
Undergraduate Certification - Business Administration
Colorado State University Global
Denver, CO08-2024
Certification - Dental Assisting
Concorde Career College
Aurora, CO01-2021
Skills
- Customer service
- Event coordination
- Communication skills
- Time management
- Decision making
- Adaptability
References
References available upon request
Timeline
Retail Sales Associate
Pharmcann
11.2024 - 04.2026
Certified Dental Assistant
Woody Dental
05.2021 - 12.2021
Retail Sales Associate/Shift Lead
High Level Health
09.2019 - 01.2021
Day of Event Manager
Relish Catering & Events
04.2018 - 04.2024
Server/ Bartender/Banquet Captain
Rock Bottom Restaurant & Brewery
03.2017 - 09.2019
Riding Assistant/ Ranch Hand
McPhaul Performance Horses
05.2016 - 03.2020
Certification - Dental Assisting
Concorde Career College
Undergraduate Certification - Business Administration
Colorado State University Global