Briana Resner
Mancos
Summary
Proven track record in customer service and cash handling, demonstrated at Family Dollar where I excelled in maintaining high accuracy levels and fostering customer loyalty. Skilled in team collaboration and multitasking, I prioritize efficiency and guest comfort, ensuring a positive shopping experience. My work ethic and integrity shine through in every task, contributing to a welcoming and organized environment.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Cashier
P&D Grocery
02.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Customer Service Cashier
Family Dollar
08.2023 - 02.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Housekeeper
Mesa Verde Motel
04.2022 - 07.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Education
High School Diploma -
Canyon Rose Academy
Tucson05-2011
Skills
- Work ethic and integrity
- Customer assistance
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Cash register operation
- Clear communication
- Multitasking and organization
- Credit and cash transactions
- Honest and dependable
- Merchandise restocking
- Patience and empathy
Timeline
Cashier
P&D Grocery
02.2024 - 11.2024
Customer Service Cashier
Family Dollar
08.2023 - 02.2024
Housekeeper
Mesa Verde Motel
04.2022 - 07.2023
High School Diploma -
Canyon Rose Academy
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